Great Clips in Ottumwa offers affordable haircuts for men, women, and kids, along with services like beard trims and shampooing. The salon is busy, especially on Sunday afternoons, but it welcomes walk-ins and allows online check-ins to reduce wait times. Customers appreciate the friendly staff and the option to schedule appointments. While some have noted that staff rotations occur often, others have praised the quality of haircuts, highlighting the skills of individual stylists. Overall, Great Clips aims to provide a great haircut experience every time.