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February 2024 by Valerie
The store seemed dated and the prices were high. It wasn't very clean and I noticed a lot of employees standing around talking. Not a good look. I won't waste my time.
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December 2023 by SideShow
Unhelpful staff. Asked for help to find toddler socks from the woman stocking child's socks and was told to go to a different section that was completely wrong. I ended up finding them on my own.
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December 2023 by Barbara Lamb
Wonderful place to shop great deals and awesome customer service
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December 2023 by Mary Price
Found exactly what I wanted very friendly staff and very helpful
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November 2023 by Sherra Hall
Wide variety. Pleasant experience. Very holiday oriented staff.
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November 2023 by Teresa Keck
Mailliw was the cashier, she was very helpful and honored my coupon even though I was a day early! Greatly appreciated, will return! The store looked so festive today!
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November 2023 by Vicki Linderman
I'm very happy with Kohl's I have got school clothes for all my grandkids
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October 2023 by Mary Kiefer
Great sale and with coupons I got some awesome deals!!
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October 2023 by Scott Krause
This is the only place you can find decent men's cloths in Ottumwa. Bought a bunch of stuff!SK
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September 2023 by Mona Griffith
Found item online at a lower price and Jose and Carol were very helpful in getting the price corrected! Fast and friendly associates!!
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September 2023 by Amy Scotton
Great sales and friendly staff along w a clean store.
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September 2023 by Ray Baines
was out of my size on a few things I wanted, but great selection otherwise
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August 2023 by Misha Ziehe
Popped in on a sunday morning around noon a couple weeks back. I don't usually shop here and had trouble locating the brand/item i was searching. I searched the womens section for assistance found no one, so I approached the registers, 3 grown women were having there sunday morning gossip sesh (I had been listening while I searched). I politely explained "Im not ready to check out but I am having trouble locating this brand, could you help?" I showed them the tag of the brand. One of the younger women made an audible "UGH" sound and the older woman pointed to the womens section and said "over there". . . .I asked for clarity on location because I searched, only found small section on the wall with the pants brand I was searching for. And again the older points and finally clarifies "one of the tables has some". Now there is like 2 or 3 display tables, I can figure it out from here, I just didn't see them to start with.By this point I feel completely out of place, like a bother, an inconvenience to their Sunday morning gossip sesh. I just set my stuff down that I had chosen and exit the store.I am not familiar with this form of customer service but it didn't do it for me. I needed a little assistance and was treated like I was an inconvenience. Not cool.
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July 2023 by Lyla Drey
Kohl’s is a great place to shop. Great products, Great prices and great employees.
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July 2023 by roberta Randall
They were very helpful, even gave me a coupon cause I left mine at home.
