Nails Time is a nice nail salon in Ottumwa that provides same day appointments and has a friendly staff. The salon can get busy, with staff helping multiple people at once, which may lead to longer wait and service times. Customers appreciate the attention to detail, cleanliness, and welcoming atmosphere. The stylists do an excellent job with nails, creating cute designs like Almond French tip and almond with flower designs. Visitors from nearby areas say the place is very clean, sterile, and provides great service. The staff is friendly, talkative, and goes above and beyond to ensure customer satisfaction. Many customers have praised Wilson for his amazing customer service, noting that he makes them feel comfortable, even if they are new to getting nails done. Pricing is considered fair, and many customers plan to return for quality work and friendly service, with some looking forward to getting fills after their initial visits.