Top Nails is a popular nail salon known for its friendly staff and quality services. Many customers appreciate the nice and conversational team, with some mentioning that most staff members are great, though occasionally encountering a rude individual. The salon offers a variety of treatments, including gel nails, French tips, and pedicures. Customers often praise the technicians for doing a good job and listening to their preferences, especially when they wanted specific nail designs or styles. The salon has expanded in size and has more nail technicians, making it easier to get appointments. Visitors have enjoyed the convenient, fast service, and some have highlighted the durability of the gel polish, which lasts well without chipping. However, some reviews mention issues such as long wait times, higher prices, and inconsistent quality. Pedicure experiences vary, with some customers noting that certain technicians do not rub feet or legs thoroughly, and polish smudging has been a concern. Overall, Top Nails is a welcoming place where many find good value, quality work, and a friendly atmosphere, making it a place they are eager to return to.