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December 2023 by Cyndi Bowman
I have occasion to stay at this AmericInn every 2 or 3 months for a couple of nights at a time. Their service has been consistent with friendly staff, clean rooms and attractive facilities. I will continue to choose this hotel as long as I have occasion to visit Pella.
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November 2023 by karen riley
Very clean. Love that the sink is outside the bathroom. Breakfast was good.
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September 2023 by Tracy Weir
The pool in this hotel turned my granddaughter blue!! It was dye that came from a bad pool liner evidently. The young lady that was at the desk that night, August 17th, was phenomenal!! Unfortunately upper management and owners are not. They were supposed to call and speak with me and that never happened. We scrubbed and scrubbed and my granddaughter still left a blueish tint. As I was checking out the next morning the lady told me the pool guy was coming and the next time we shouldn't turn blue!! What??? There will be no next time!! No compensation, no call, no concerns on there part at all!!! (except the young lady at the counter whose hands were tied) We were assured this was not dangerous to her, then found out the pool guy never came to check it!!! I'm not done with this yet. I plan to pursue this to make sure no one else is put in this situation. Their pool DYED a little girls skin blue and the owners (who were called) did nothing!!! You can't even make this stuff up! Someone needs to be held accountable for a little girl who now refers to herself as "Smurf"!!!A child handled her end of the situation better than upper management and the local owners. Very sad, not over!! The two stars is ONLY for the young girl at the front desk!!!
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September 2023 by Fred Wagner
We were on a long road trip and looked for a good place to stop using the Wyndham app. The convenient location and outward appearance in the listing influenced our decision. We were very happy with the well maintained, clean appearance and the counter staff was very friendly and got us checked in quickly and efficiently and also recommended a couple of local spots for dinner.Rooms: Updated, clean and well maintained. Very comfortable.
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September 2023 by Patty Giffen
There were cobwebs with spiders in the bathroom, and the carpet wasn't the cleanest around the furniture. The staff was excellent. Very helpful and courteous. All in all, it was a good experience.
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September 2023 by Marie Moore
This is a great place to stay, if you are in this area. Very nice staff, very clean rooms. Grill outdoors and the town is very nice and very beautiful.
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August 2023 by Susan Atkins
I was visiting my granddaughter she is in college. The place is so clean, and services were very friendly,and it was an easy location.I was very impressed. The next night I was looking for the same company and different locations, but it was very disappointed.Rooms: The room was very cleanBreakfast was good balancedhot and cold food and sweet rollsFruit juice,have fresh fruit too.That is plenty of choice
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August 2023 by Alex Peat
Bed was very comfortable. Breakfast had lots of choices. Facility was clean and in good repair.. Would recommend it.
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July 2023 by Kelly Bouchard
Overall the room is nice, newly renovated, clean(ish)... that said, my first room did not contain any bath towels, just a hand towel and wash cloth and an adult diaper in one of the drawers. Biggest issue was when I went to the front desk to ask for 1-2 towels, they didn't have ANY. They offered me either pool towels or a different room... my question is... why should I be forced to move all of my belongings to another room rather than simply going to that room and getting said towels for me... bigger question, how do you not have ANY spare towels?!?!I met my new neighbors while moving my belongings... turns out they have to take their own used towels to the front desk each day during their stay in order to get replacements because there is no housekeeping service...... nice enough rooms, and price was OK... but there is a serious lack of staff and supplies on hand to effectively run a hotel.... what did they do during Tulip Time??*editing to add smoke alarm going off in hotel for no reason at 3:45AM... ugh.Nearby activities: Close to several fast food restaurants, even in walking distance as well as the gas station, short drive to other restaurants and activities in town.
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June 2023 by Valerie Plate
Very nice and clean. Have stayed here for the last 20 years when we come back to Iowa to visit family.Rooms: Very clean and well kept.
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June 2023 by Lola Peck
Great big room. Really small TV. Needed more furniture. Like a couch.It was clean, but no cups to take meds. 2 towels and 2 wash cloths. Was pretty expensive, but was very frugally maintained. But clean. Just was not the caliber I expect for the price I paid.
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May 2023 by Paula Schuebel
They didn't have an extra pillow. The hot tub didn't work. The pool area smells musty. The breakfast was empty, and when they restocked it, it was cold. And the vinyl flooring seems like it wasn't laid correctly and it clip clops when you walk on it.
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April 2023 by Batman Anonymous
The staff was so kind and friendly hotel was easy to find and access. Rooms were very cleaned and maintained no noise issues it was very quite. They had a very nice fresh breakfast. Heck in and check out was super easyRooms: Very spacious and nice rooms very well updatedNearby activities: Smash park local restaurants gas stations only 5 minutes from downtownSafety: All doors had key pass entry double locks on the doors for the rooms.Walkability: Located right next to a gas station and multiple food options.Food & drinks: They offered a small menu for food and a nice wine list from a local wineryNoteworthy details: Staff went above and beyond for our stay let us check in early made sure we had everything we needed
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February 2023 by Lewis Wenell
The hotel was clean, modern and freshly renovated. My high frustration was that no one seemed to be at the front desk in the morning and it was impossible to get a copy of my bill after the stay. I was on the phone with wyndom for 5 minutes with the problem unresolved and on the phone with hotel direct trying to get someone at the front desk to answer for over 15 minutes. FYI I did book the room direct with the wyndom app. This cost me reimbursement from my company and likely my future business.
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February 2023 by Jessica Nolan-Bruinsma
Overall a great stay! The hotel has been updated and is nicely decorated. The rooms are clean and comfortable. The lamps have wireless chargers for your phone and the beds are very comfortable. The staff is friendly and accommodating. The pool is a nice size. I gave it only 4 stars because the breakfast is lacking if you are looking for anything outside of carbs. There was no meat, eggs or fruit aside from red apples. I eat mostly protein and fruit so it was a bit disappointing but certainly not a deal breaker. I travel for work regularly and have been looking for a different hotel since Holiday Inn closed and this will be my new go to.
