United States Postal Service

Post Offices, Shipping Centers
Hours:
801 Franklin St, Pella IA 50219

Hours

Monday
8:30AM - 4:30PM
Tuesday
8:30AM - 4:30PM
Wednesday
8:30AM - 4:30PM
Thursday
8:30AM - 4:30PM
Friday
8:30AM - 4:30PM
Saturday
9AM - 12PM
Sunday
Closed

About United States Postal Service

The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. With a commitment to secure and reliable service, USPS handles mail and packages for over 157 million addresses and processes nearly half of the world’s mail. However, some customers have reported issues with package handling and mail delivery. There have been complaints about packages arriving damaged or improperly sealed, making them difficult to open. Additionally, misdeliveries have been a common frustration, especially in apartment buildings, where customers often receive mail meant for their neighbors. Despite these challenges, many customers appreciate the helpfulness of the staff. For example, one customer praised a team member for assisting in locating a package with an incomplete address. Overall, while USPS provides essential services, there is room for improvement in handling and delivering mail accurately.

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