United States Postal Service
Post Offices,
Shipping CentersHours:
801 Franklin St, Pella IA 50219 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. With a commitment to secure and reliable service, USPS handles mail and packages for over 157 million addresses and processes nearly half of the world’s mail. However, some customers have reported issues with package handling and mail delivery. There have been complaints about packages arriving damaged or improperly sealed, making them difficult to open. Additionally, misdeliveries have been a common frustration, especially in apartment buildings, where customers often receive mail meant for their neighbors. Despite these challenges, many customers appreciate the helpfulness of the staff. For example, one customer praised a team member for assisting in locating a package with an incomplete address. Overall, while USPS provides essential services, there is room for improvement in handling and delivering mail accurately.
Most Recent Reviews
February 2023
Danielle and the staff are great. They helped me find a package that had only a partial address on it. They took the time to look through their packages and found it for me. Thank you so much for your help.
January 2022
The Postmaster Danielle Shaw is incredibly caring and kind; she went above and beyond to solve the issue.
November 2021
The Postmaster Danielle Shaw has been so kind; she went above and beyond to solve my issues.
More Comments(15)
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