Pilot Travel Center in Percival, IA is part of the largest network of travel centers in North America, with over 900 locations serving over 1.5 million professional truck drivers, RV, EV, and auto drivers daily. The center offers gasoline, diesel, DEF, and a variety of craveable food options like pizza, wings, and breakfast sandwiches, as well as snacks, drinks, and their "best coffee on the interstate."
For professional drivers, Pilot provides essential amenities like overnight parking, reservable showers, laundry, and Wi-Fi. The Pilot app also allows customers to take advantage of mobile fueling, online ordering, and daily offers to save money on the road.
While some reviewers had negative experiences with unexpected credit card charges, the majority of customers praised the friendly and helpful staff. One reviewer highlighted an employee named Dawn who provided excellent customer service, while another mentioned Dave, who was very accommodating after the customer made a mistake in their shower order.
Overall, the Pilot Travel Center is described as a popular place for both truckers and general travelers, with clean restrooms and a staff that is generally helpful and polite, though a few exceptions were noted. The center's wide range of fueling options, food choices, and driver-specific amenities make it a convenient stop for those on the road.
Cristy and Sunny were amazing! I was there at like 3 am had to make a return and they were so friendly exceptional customer service I was probably annoying bought gas inside then a drink then another transaction but they were cool! Stop here if need gas
September 2026
That was the most expensive refill of coffee I have ever paid—coming from 10 different states that says a lot.
They are too proud of their coffee. And it wasn’t even fresh. Ugh.
More than twice the average cost. And employees were not very friendly.
Never again.
July 2026
Very clean store the bathrooms were phenomenal. Everything was stocked, and the staff was very nice. Lots of hot food and cold food to choose from plenty of drinks and the staff was very friendly.
