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November 2023 by Becky Rincon
Called in morning to have it towed in, was told they had busy day so would most likely wouldn’t get to my vehicle until Monday. They called by that afternoon to tell me what the issue was and if they could get part delivered would it done today, if not it would be early Monday. Got call early Monday morning, ready to go! They were polite and courteous. I appreciate the speed in repair as dealerships can never even get you scheduled for an appointment for a week or longer!Service: General repairs & maintenance
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October 2023 by KSB
A friend recently referred me to Performance Plus Automotive. They did a fantastic job and was honest about what was needed with my car. They are reasonably priced and they will take care of you. There is nothing better than knowing you can trust a business to do what they say they will and not take advantage of their customers. If you want honest, reliable service, Performance Plus Automotive is where you can find it.
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October 2023 by Jorie Schutte
Like always they got me scheduled in quickly and also did the repairs quickly. Thank you for the fantastic service!Services: General repairs & maintenance
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October 2023 by Alex Cole
Awesome people made sure I was tooken care of before leaving and answered all questions I had asked will be coming back for more work doneService: Steering & suspension repair
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August 2023 by Steven Schmalenberger
The employees were kind and respectful, and the repair was made in a few hours. They knew we were in Des Moines only for the day, so they made sure we could drive our car home. We first had called the Ford dealer and were told it would be a month before they could fix it. We highly recommend this business and are very appreciative of their excellent service and repair.Service: Steering & suspension repair
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July 2023 by Catie Funk (FollowingTheFunks)
Great reliable service for our older RVIt took several calls to find the right company who could even work on our older Class A motorhome. (which I'm not sure they want me to promote here! :) ) They were honest, helpful, thorough and easy to work with. So glad we were able to find them and got our RV into working conditions! We just took our motorhome out for her first big trip and it all went well!Services: Exhaust
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March 2023 by Donald “DJ`s bank bassin.” Thurman
They are a incredible company to work with and go above and beyond to get there customers back on the road. Would highly recommend them to anyone.
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February 2023 by Will Eklund
I’d love to give 5 stars but the invoice was almost 25% higher than the quote. Also, they were to contact me when they received a non essential part (included in scope). I followed up a year later and was told they can order the part. I recommend this shop, but get the quote in writing before committing to service. To end on a positive note, I’ve been told that they provide roadside assistance/ towing for one year after service, and a 20k miles/ 2 year warrantee on their parts and labor. This shop is much better than any big name shop.Service: Auto exhaust system repair
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November 2022 by Antoinette Thompson
At first when I picked performance auto to service my vehicle it was because it was close to my home. My car had been vandalized and they were more than willing to replace the windows and from what they said I have the glass and everything else. When I went to pick up my car it was not only a mess, they left glass in the doors and in the vehicle and told me that it’s impossible to get all the glass. When you shut the door you could still hear glass in the car. They did not even remove the doors to remove the glass. They charged for the detailing but the car was so dirty it was caked with mud and everything else. I do not recommend this business. I took my vehicle to repair shop in Grimes.Services: Auto rear window replacement
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October 2022 by Anne Tene
I had 100K mile service due. I got estimates at 3 local establishments and Performance Plus beat the others by more than $1300. When I went to get the estimate I talked to Kirk for about 30 minutes so he understood what I needed, wanted and expected. The entire time he didn't make me feel I was bothering hi, asking d*** questions or an inconvenience. I waited about a month and took my car in, was able to do a night drop. The bill was within $30 of the estimate. When it came time to pick it up I was having issues with a ride and they offered to come and get me (I was less than 2 miles away) but I waited and walked the next day. My car runs like brand new!!! I have always kept up oil changes and not done anything else but tires and a battery. Everything they did to my car and at the price they estimated and WONDERFUL customer service. This place is great!!! I am so happy I found them and have bragging them up anywhere I can.Services: Oil change
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October 2022 by Anne T.
I had 100K mile service due. I got estimates at 3 local establishments and Performance Plus beat the others by more than $1300. When I went to get the estimate I talked to Kirk for about 30 minutes so he understood what I needed, wanted and expected. The entire time he didn't make me feel I was bothering hi, asking d*** questions or an inconvenience. I waited about a month and took my car in, was able to do a night drop. The bill was within $30 of the estimate. When it came time to pick it up I was having issues with a ride and they offered to come and get me (I was less than 2 miles away) but I waited and walked the next day. My car runs like brand new!!! I have always kept up oil changes and not done anything else but tires and a battery. Everything they did to my car and at the price they estimated and WONDERFUL customer service. This place is great!!! I am so happy I found them and have bragging them up anywhere I can.
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August 2022 by Jeff B.
Two weekends ago, my Father (85 years old) in law's car quit/broke down over weekend when I was out of town. He had it towed to this business on a Saturday after hours. Monday he called them first thing and explained that all electronics in his 2015 car suddenly went black and he had no control with anything. This business said they would look at it and call him a few hours later to let him know what was wrong with his car. When they called back they told him the problem was a bad alternator (located in front upper left area of the engine compartment, easy to access). He asked them to fix the car without asking about the cost. That same afternoon, this business called reporting the car was fixed and ready for pickup. Father in law went to pick up his car and was given a bill for 835.00 after receiving a discount for paying cash. When I was made aware of this, I called and got prices for the same exact alternator, same warranty, etc. The alternator part cost average at several parts suppliers was 185.00. This business charged 435.00 for that part plus a 15.00 environmental fee and the remainder was charged for labor. Given the location of the alternator and belt tensioner this should have taken 30 minutes tops. Then add 30 more minutes for testing and paperwork. All total this entire job should have cost him 300.00, not 835.00. I called this business the same day I was shown the receipt to inquire about these super inflated charges. I spoke to the boss. He tried to justify the charges but failed, not even being able to tell me the manufacturer of the alternator. He said they get all their parts from factory value parts (FVP). BUYER BE WARE, this business is shady especially toward the elderly. This site is my first stop. Next stop is the Better Business Bureau.
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August 2022 by Dee Buchanan
Engine lights plus a few others were on. They called me about midday with diagnosis which also happened to fix the other 2 issues I was having. I was thankful for their honesty (they could have easily charged me for more making it look like there was more than 1 issue but they didn’t) and my car was done by end of day! Friendly and timely service.
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August 2022 by Jack Strable Jr.
I refer any and all diesel work to Kirk and Danny. Of course they work on anything and everything. Good dudes!
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July 2022 by dslam cracker
Very fast service. They got me in when every other shop in the area was all booked. Nice receptionist put up with me even though I was grumpy after searching all over the area for service. Little pricey but it was worth it to get me rolling.
