Westlake Ace Hardware is known for its helpful and friendly staff, who provide excellent customer service. Customers appreciate the knowledgeable employees, especially those who assist with key making and special products like hard-to-find primer. The store offers a good variety of products, including hardware, garden gloves, and other items, often saving customers time and trips by ordering out-of-stock items quickly. Prices are generally decent, though some items may be a bit pricey. Customers frequently mention a pleasant shopping experience, with staff being patient and efficient. Overall, Westlake Ace Hardware is a reliable store with a wide selection and staff that go above and beyond to meet customer needs.
I called to ask if they have moving Dollies and the lady on the phone took her time and went to check and make sure they actually have them in stock, so I don’t waste my time driving there.
June 2026
Very nice diy store with some very helpful people. When I had questions someone was always willing to help.
November 2025
They had everything I was looking to purchase.friendly and easy to talk to
