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March 2024 by J C
Service has tanked since the recent property move. Also, removing the employee discount on meds without actually telling anyone is pretty shady.
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February 2024 by Samantha
I called to get my prescription refilled, but I was rushed off the phone. I couldn't get an answer on when my prescription would be ready. My medication is time sensitive. I've never had a pharmacy unable to provide some sort of answer. I was told I would have updates via text. That's not good enough. The pharmacist was definitely stressed out. I'm looking into updating my pharmacy.
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January 2024 by Nakia Lamb
This is ridiculous. Been calling for a prescription 4 days in a row. Sat in line for 45 minutes to be told to get back in line because they STILL didn’t have it ready. When I said no, as Ive been in line for 45 minutes already, her reply was ‘Oh, is the line long?”will most likely be going to Hyvee as we gave them a grace period to get situated with the new location and everything And its worse than ever!!!!If i were the manager, I would be worried and I would be making a change. Maybe they need to keep both locations open so everyone isnt going to one location and waiting.The last 2 times i went, my wait was one whole hour
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December 2023 by Rebecca Ring
When it was Medicap, it was great. Now it's horrible. Called meds in, went to get them 2 days later and was told they are not filled. When I asked how long, the lady shut the window and walked away without responding. My kids went the holiday weekend without meds. Went back after the holiday and was told they still are not filled. Had to sit in the drive through line and hold up the line. At that point, I was able to get partial fills. I will be switching to another pharmacy.
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December 2023 by Carol Olivas
I went to get My diabetic meds last Wednesday. Went through drive thru. No body helped me. I waited in drive thru for 20 to 25 minutes with nobody coming to help me. I am out of my diabetic meds and running high blood sugars. And have asked for my meds to be transfered to Kohls pharmacy I Malvern. Still no meds. Not good
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October 2023 by Kim Westover
Great place and great customer service
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June 2023 by Chuck
Hannah is a bully to other employees and customers. Terrible person
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July 2022 by Dustin Aherns
Mo is the best pharmacist in town and will even stay late so you done have to go without you needed meds. He is a great guy and the staff actually puts effort in to get you all set up. Hyvee thinks they should be able to dictate what you get and when.
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July 2022 by Tyce Watts
Alot quicker than hyvee! And friendly staff
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April 2021 by Dawn Anderson
Always friendly and careing
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November 2020 by Roben Wrampe
Red Oak Medicap went above and beyond helping me get my husband’s prescription filled. Thank you all so much!
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November 2019 by 317879
Always helpful. Pleasant people. Mo or Steve will offer helpful advice. Never had an issue with them in 10 years! Larry Peterson
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May 2019 by Dolores Otto
Very helpful
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October 2016 by Victoria Howard
The best!
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December 2014 by Morgan Lukes
Everything is always available when I need it. I had an emergency on Saturday night and the pharmacist met me at the pharmacy to get me the prescription that I needed.