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August 2023 by Cynthia Cronin
I ordered an AED batterery on June 24, 2023. They charged my credit card the same day but the battery has not shipped and they do not answer the phone or texts.
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June 2023 by Alesha Storey
This is a SCAM! DO NOT BUY FROM THEM! Ordered AED pads in January never got anything and then contacted the only way to contact them was via text (wish I would have seen this before I ordered… RED FLAG!!) they responded with the child AED pad has been sent but the adult is on backorder. We requested tracking for the child AED pads and surprise surprise no response back. Save your money and buy someplace else!!
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June 2023 by STEVEN MENDEZ
They charge your card and you never hear back from them….you text the phone number, if they respond tells u it’s being shipped and it never ships. Stay away, nowI’m forced to dispute the charge through my CC company. Save yourself the headache!
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April 2023 by Barry Adams
I made a mistake on my order so it did not go thru. They promptly responded to my question and the problem was resolved. I reordered the part and they texted me a picture of the box with the mailing label attached. They did this over 3 hours past closing time! With this kind of customer service I will order all my AED supplies from them.
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March 2023 by LeAnn S
I had a great conversation with the owner. It's a small business owned by a former EMT. It's not a scam. There have been supply chain issues that he can't help. He does communicate and refund orders that are out-of-stock. I got my order later than usual, but I had a good conversation about why. Reading the other reviews on here, and they're just out of line and not fair to the man who owns this business. He's not Amazon or some big corporation. What has happened to humanity?
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March 2023 by LeAnn S
I had a great conversation with the owner. It's a small business owned by a former EMT. It's not a scam. There have been supply chain issues that he can't help. He does communicate and refund orders that are out-of-stock. I got my order later than usual, but I had a good conversation about why. Reading the other reviews on here, and they're just out of line and not fair to the man who owns this business. He's not Amazon or some big corporation. What has happened to humanity?
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March 2023 by Rheba R
AEDland has had the lowest prices on AED pads than other companies. I have not had any issues with AEDland and would recommend them to anyone.
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March 2023 by Rheba R
AEDland has had the lowest prices on AED pads than other companies. I have not had any issues with AEDland and would recommend them to anyone.
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March 2023 by James C
Just started doing business w this company. After a rough start they've been great at getting my order to me. They seem to be having supply chain problems beyond their control. That was their problem. Other than that- they have been outstanding in their service and communications. Received product when promised. Can't say anything better!
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March 2023 by James C
Just started doing business w this company. After a rough start they've been great at getting my order to me. They seem to be having supply chain problems beyond their control. That was their problem. Other than that- they have been outstanding in their service and communications. Received product when promised. Can't say anything better!
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September 2022 by Mikaela Scheu
Best price I found.Wonderful customer support with a very personal touch.Shipped free and almost immediately after order!
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August 2022 by Ignacio Corcoglioniti
Order #120657] (April 1, 2022) I placed the order and they never sent it to me. I request a refund. Scammers
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April 2022 by Robert Albert
i Placed an order several weeks again, and emailed, phoned and text them, and they are not replying. i now have to get somewhere else and hope they cancel order, and dont bill my card, but i cannot get ahold of them to do that...
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March 2022 by W L
Exact same experience as many have listed below. Purchased AED pads and battery pack March 7, and was charged immediately. The ad plainly said that it would ship same day. After 2 text and 4 unanswered email inquiries over the course of nine days, I finally got a response telling me that the item was “still back ordered”. I am not upset about the item being back ordered, I understand current supply chain issues. I am absolutely upset about the lack of communication and blatant false advertising. A paying customer should not have to hound the person that took their money for updates for supplies this important. Mind you, AED’s are not like coffee filters or copy paper, these are absolutely critical life safety items. The time lost waiting on a response put me in a tight spot as far as compliance issues with my current client, let alone the chance of someone actually needing to count on an AED! Thank God a good friend had a compliant AED he was able to loan me should one be needed.Had AEDLand been upfront on the listing or notified me that the item is backordered at the time of purchase, I simply could have purchased them from another supplier (albeit for a slightly higher price) that confirmed to have them in stock. Now I’m behind the eight ball, and do not appreciate being ignored for a week and a half and put in this situation. Especially when this is directly dealing with life safety.I would highly recommend finding an alternative, reputable AED supplier that is upfront and honest with their customers. The hassle, lost time and, God forbid, danger to life safety is not worth the few dollars you think you are going to save by purchasing from this outfit.
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March 2022 by Brenda Ross
I was worried that my order would not arrive in time due to shortages. Team members did their best to send my package in a timely and organized manner. I STRONGLY suggest reaching out via text message from the number on their website. They try their best to respond and answer any questions you might have. Will be a repeating customer.
