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September 2023 by Lori VanVeldhuizen
I've always had very friendly & good help.
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September 2023 by Carey Jones
They did an amazing job of getting us the best plan and even thought it too a long time ( corporate problems) they made it a great experience
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August 2023 by Skyyy Stock
If I could give zero stars.... I would. This location is very unprofessional as they would not even speak to my husband when he asked for a manager. We paid our phones off fully and we were trying to have our phones unlocked... needless to say , Verizon wouldn't get my phone unlocked for me. My husband was told they were unable to and the manager wouldn't even speak to him. Very rude to customers. So glad I switched to T-Mobile, Verizon sucks ?
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July 2023 by Skylar Curiel
If I could give zero stars.... I would. This location is very unprofessional as they would not even speak to my husband when he asked for a manager. We paid our phones off fully and we were trying to have our phones unlocked... needless to say , Verizon wouldn't get my phone unlocked for me. My husband was told they were unable to and the manager wouldn't even speak to him. Very rude to customers. So glad I switched to T-Mobile, Verizon sucks ?
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February 2023 by Jed Dietrick
Both Lindsey and Zach were very helpful and stayed late, past closing, to help us complete our purchase.
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January 2023 by Lincoln Robinson
I had a very pleasant experience. Kayla was cordial, professional and made me feel comfortable while she was setting up my new phone. She was knowledgeable and answered all my questions. I definitely felt confident in my purchase and was treated well and respectfully.
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January 2023 by David Damman
Lindsay does a great job of taking care of my problems.Asurion did a very poor job of replacing the phone under warranty.I think we went through five phones in as many weeks. One phone was so bad we had to replace it before I even sent the old one in!!I appreciate Lindsey she does a really good job of making sure I have a phone that works.Because a good job of making sure any troubleshooting or headset problem takes care of.
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January 2023 by Amanda Ahrendsen
Kayla was very helpful and spent her whole morning trying to get my phone set up. The only thing is that my new phone requires me to choose primary or travel every time I make an outgoing phone call.I was at cell only again getting my husband a new phone and my daughter a gizmo watch and Kayla was so helpful and diligent in getting me the best deal.
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December 2022 by Cheyenne Thomas
Always such an amazing experience with the lovely ladies at this Verizon store & that’s why it’s our go-to location. They’re super friendly, very helpful ; do not hesitate to be open & honest about products & features, & Always so great with the customers! Thanks so much!
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December 2022 by Laura Kremer
Rachel with Cellonly at the Sheldon location was quick to help me as I walked through the door.I only needed a new phone screen protector, but she asked what phone I had and headed to the back; she had what I needed. She put the new screen protector on and I was on my way.I highly recommend the ladies at this location.
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November 2022 by Debra Tift
Connie was absolutely amazing, she made sure I understood what was going on with my account and she went above and beyond for me making sure this entire proccess went well. Thank you so much Connie!!!
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October 2022 by jesse Christopherson
Kayla got my wife the Apple Watch she’s been bugging me about she walk out with a smile on her face. Kayla thank you! You made it easy and stress free for her and still in time to get our daughter from school!
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October 2022 by Samantha Van Grouw
Lindsey was super helpful and got me exactly what i needed. She was friendly and really knew her stuff. Looking forward to being a Verizon customer!
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October 2022 by Christina De Kok
The woman who helped us out got to us super quickly and got right down to business, but was also super friendly! Probably the quickest I’ve ever been in and out. She was also really helpful when it came to getting accessories and telling me what I would probably need in the future. Also, love the new layout of the store! Definitely more customer friendly!
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October 2022 by Anastasia Hiemstra
Kayla at Sheldon, Iowa Verizon was awesome! Got what I needed, straight forward answers, and very happy gal! Super nice and easy to work with. I will only be going to Sheldon Verizon location now!