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December 2022 by A person
Give me my moneys ?
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August 2019 by Steven Storm
I use to love this bank and how well they knew me by name and greeted me accordingly. Genuine smiles and the small greetings would make you feel very welcomed and taken care of.. But recently, within this past year, they have been decreasing their genuineness... Just this year alone - I have asked for, and made requests on dealing with my account limitations, getting a new debit card, re-opening my account
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November 2018 by Sarah Schiermeyer
Customer beware! This bank will close out your joint checking account without your permission or notification, allowing one person on the account to receive all the funds.
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January 2016 by Alex Voorhees
This bank sucks and doesnt know anything about community and I will make sure everyone know that they are crooks after I post this I will write to the surrounding newspapers thats how terrible they are
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January 2015 by Angela M
Truly a Community Bank where everyone knows your name! They take care of you personally--Jennifer helped me very quickly, and made sure that all of my needs were met.You can't be the customer service of this small town Iowa bank.
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November 2012 by Bill Van Der Plaats
Small Town Bank Not so Small town anymore! I love Small town Sheldon Iowa I like to see the city grow and change. But some changes are bad Northwestern bank used to know me by name but today they treated me like a common thief for an over draft that put me $10 negative on an account I thought was already closed. They wouldn't work with me and said that they need the $10 to pay for the time I have used. I just called twice because the person I needed to talk to was at lunch. Long story short if a bank needs money that badly I would not trust them with any of my money. My new big city bank has a policy that it forgives up to 3 overdrafts a year $90 . I was with Northwestern bank for 5 years or longer and they wouldn't even forgive $10 worth. Small town bank not so small town anymore makes me really sad. Ps I would not have posted this but before I hung up this was said by one of the bankers "I am not closing your account until we get $9.99" So if anyone has some time and are in Sheldon Can you bring $10 to northwestern bank and tell them its for Bill
