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July 2025 by Traven Alford
One thing I will say to caseys is get roll items like hot dogs and stuff im sick of the burgers dry chicken sandwiches and pizza god so much damn pizza I think roller items like hot dogs brats and other items would be great but we all know yall won't do that adding more items to your menu would be great for food items because right now its so limited its not worth even going there for a quick bite especially with kwik trip having so many different items choose from I dont why you'd ever go anywhere else not hating just saying yall need step your game up but we all know caseys will survive regardless of change or not because its the only thing people in the Midwest know at this point especially in the Iowa area
Went in to get pizza which I did get but tell me why there was half eaten doughnut and I didn't take pictures of the cooler but again kinda empty especially the water section
I'll keep updating this just cause im frequently flyer at caseys what the heck even is this qualify you guys have anymore thats some slapper together McDonald's quality do better
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June 2025 by Misty Manus
I went in there today and the store was awful no cups or lids old food out employees not caring just stand around on their phones or talking to people the know and Casey my go to store but this one I have to rethink about stopping there again hope it get better
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May 2025 by Mr BladeGaming
Just not a good store hardly anything stocked in the cooler it's almost summer GET WATER IN YOUR COOLER OR GATORADE WALKED IN AND SEEN TONS OF GATORADE AND STUFF ON THE BACK WALL OF NEAR YOUR COOLER LAZY MANGEMENT and can't get anyone to stay or to apparently fill cooler
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May 2025 by Alex Whitlock
I used to rely on Casey’s for quick stops, decent food, and stocked coolers—but now? It’s a ghost of what it used to be. Walked in recently and was hit with a half-empty cooler. Nothing up front, everything pushed to the back like they’re trying to hide the fact they haven’t stocked anything in days. Where’s the cooler person? Haven’t seen them around— probably got a better job Can’t blame them honestly,
Long lines, slow service, and management that seems completely checked out. Prices are way too high, especially for doughnuts that taste like they were made last week. No day-old options either—so they’d rather throw them out than let people buy them discounted? That’s just bad business and lazy inventory control.
Food is mediocre at best, and that’s on a good day. Whoever’s in charge clearly doesn’t care about presentation, cleanliness, or customer experience. The whole place feels neglected. Casey’s used to be a reliable pit stop—now it’s a prime example of what happens when management fails and morale drops. Total shame.
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April 2025 by Adam
Came in at 7:38am to get gas and it gave me an error on my card and would not let me use it. Ended up trying my other CC and it went through. Later I realized they charged me $150 on the first card that errors out. The second card was billed the $30 correctly but had a pending refund for $1 that did not make sense. Tried to let someone know the pump is broken and having issues and was ignored and when I politely asked for a manager was told I would need to come back when one is there. They don't even have managers at caseys anymore? What the heck. Terrible service and refuses to listen to customers.
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December 2024 by Tom Hudson
This store is just down the street from me. There is a bearded fellow that is top notch. Always very pleasant and polite and great to the customers. I hope Casey’s can keep this man happy with his job because he deserves it.
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April 2024 by nick2stroke
1 cashier customers lined up to the back of the store. While employees stand around talking
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April 2024 by Christopher Kulawik
Worst experience ever... My neighborhood Casey's, incredibly unfair treatment as an employee... Then as a customer, I was in line paying for gas, the petty gm has a manager loudly and publicly toss me out bc I was talking to the cashier who asked about my day... Then I heard from others loudly and angrily, in front of workers and customers, complaining about my review over that terrible experience... The worst
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March 2024 by Brian Hodgins
If you order a pizza to pick up it's 18 minutes. To have one delivered less than a mile away, it takes and hour and forty five minutes! By far the longest wait time in the city!
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October 2023 by Jeffrey Thiemer
Got a new job by this location so I frequent often. I've been given them the benefit of the doubt but it's official. If you go here you will wait in line for well over ten minutes. How about this get another cashier working During all day cuz you're always busy every time I go in there. Or get with the times and go with a self checkout as much as I hate them they work especially when people are just buying a pop or two and maybe a bag of chips. Also if you're getting gas and you want to receipt you better be prepared to go inside to get it because their machine hardly ever has receipt paper or the damn thing is jammed. There is nothing convenient about this convenient store it should have been a Dollar general. Sometimes I wonder if Casey's is only staying open because of the mediocre pizza.
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August 2023 by Gilbert Johnsen
Caseys
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March 2023 by Dustin Lok
Walked in the cooler and got monsters myself because clearly noone stocks cooler at any locations here in town
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March 2023 by sydney gentry
Funny how they have their phone number listed and I’ve called 10 times in the last 3 days and it automatically hangs up ?
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November 2022 by Calena Cummins
I actually live closer to the brand new Casey’s they just built on Hamilton than I do this one, but everytime I will go the extra few miles just because the service is THAT much better. The staff are always super friendly! I just ordered a breakfast pizza tonight and it was by far the best breakfast pizza I’ve ever had! Everyone was kind and fast! I love this Casey’s! ❤️ Customer service is difficult to come by these days but this Casey’s is excellent!
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October 2022 by Theresa Bettinson
Rude customer service . One of the cashiers talks to customers like rhey are dirt . The mangers are rude and do nothing bur sit around in the office . They have been turned in to corporate yet corporate does nothing about it .This is nothing new this place has had nothing but bad customer service , rude managers and cashiers since the day it opened it's doors .
