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January 2024 by Raymond Irwin
Had a very terrible experience
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December 2023 by Kelly Miers
Lame of selection and over priced.
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August 2023 by Quinn Keene
They have very kind customer service, however, we had an experience here that completely ruined this place for us. We sent in a 3ds to have the R button and volume buttons repaired, and when we got it back (after an already ridiculously long time) the R button just barely worked, but they had taken out the 32 gigabye sd card without notifying us that they had done it. When we got it back, it came with a chip in it. Paying 150 dollars to get more damage than repair is absolutely ridiculous.
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August 2023 by Cheryl Pennington
The owner and his daughter were exceptionally friendly, and offered their help if needed. They were very tolerant of my 2 grandkids being silly at times and very patient while we went through the single card box. They handled other customers while we were looking and giving them cards to look up while we were still looking . We were there for over 2 hours! It was a learning experience for me as a knew nothing about Pokémon cards!
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August 2023 by LunaBun
Overpriced for their service :/I went there to get my nintendo 2ds fixed due to a broken R button and volume button. 3 weeks later I got it back for $150 and while the volume button worked fine and the R button technically works, it only registers a press when I push it down as hard as I can. On top of they took my 32 gigabyte SD card without saying until I called and gave it back a week later. Apparently it broke but I'll tell you that it worked perfectly fine before I sent it back.
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July 2023 by Holden Smith
The store was very clean and organized. However, many items were missing prices. I also remember seeing some games in a display that I would have loved to buy, but the case said "the items in this case are display only, not for sale". Kinda pointless if you ask me. You're a store, not a museum.
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July 2023 by wakken 1994
This place was resourceful and had what I was pretty much wanting and more, I would return again.
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June 2023 by Thomas Kollbaum
Great people and selection video games and cards. Highly recommended!!
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May 2023 by Gage Waldner
Store has gotten even better now that they have moved to West 7th. Good selection of games and trading cards. It's even got an upstairs for game gatherings. Staff is always friendly and looking to help.
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May 2023 by Shadow Evil 67
There is no store like Game Lair, where you can find affordable games to purchase. Will recommend for anyone. :)
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April 2023 by Karl Bertling
I really like this place. Most of the staff members are very friendly and helpful. They have a great selection of hardware, games, and trading cards. They add new inventory every week. Stop in and take a look, they have something for everyone!!
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February 2023 by Shane Soule
These guys are great. They treated us very good, in fact we bought a console from them. We will definitely recommend them.
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January 2023 by Suzi Belk
Really nice people and a selection of stuff you cant find elsewhere! They were patient with my children and i. Def will be back.
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January 2023 by Dan
The guy working there was super nice and I had fun talking with him about vintage games. Will definitely come again the next time I have the chance. Although, I'm not a big fan of their new hours.
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January 2023 by Jim Bilello
i just stopped into game lair for the first time since moving to Sioux City years ago and met travis.They have a big selection but overpriced on items and consoles.I had told Travis I had never been in their store and stopped going to another store because of things I didn’t like.Travis stated so very personal things about another game storeowner.That threw me off because he is an employee of game lair talking the way he did. It seemed to me very unprofessional.Travis also tried selling me over priced items i didnt accept his offer. By saying I would need to speak to my wife. I didn’t wish to come off rude with him. He had also enquired in buying a rare & sought after games I had spoke of that i had I told him I would have to look to see if i still had the games.The following day I called the store I told them I did in fact have both of the games & what I was looking to get out of both games.They refused so I listed it on a few sites thinking ok no problem.I had it listed on Facebook marketplace. Then I had received a message from Travis after meeting one whom tried to change the offer that was clearly a lowball attempt from another person.I asked Travis if he had cash money he claimed he did that he would have to buy the game after 7 pm.Then Travis offered to trade store items that he offered to sell me the day before that i had rejected the day before when I was in the store because they were overpriced.He wanted def jam fight for ny which list from 160 to 250 dollars & def jam vendetta which sells for 30 to 60 dollars online and in game stores. For the black label. They currently are selling a greatest hits for 185.Mind you by this point Travis had claimed he after he had the money to buy the games. Which stated on the listing no trades of any kind. The items he offered to trade me was two ps2 wired guitar hero guitars one in the box & one wasn’t and dj hero. So the items he offered belonged to game lair at best spent 20 to 40 dollars for the items for two games worth well over 200 dollars. What does that tell a person about game lair?He then asked many questions about others items I was sending snapshots as became rude and tried to get the posting pulled. Since I rejected his offers for a second time.I have tried to ignore him and his many times attempts at this point.But clearly offering store items to build a personal collection says something about the person.I have snapshots to back all of this up.as I also have the chat saved.I called the store today and asked them to please take my name off the game list. Of some games and items I was looking for after the night before.When I spoke to the store today to request To be removed from the list.I briefly explained why to Matt whom seems to be very disinterested in what occurred. The night before so it was clear to me to assume this is allowed to be the way game lair employees are allowed to act.I can offer snapshots of thisBuyers beware!I've had fo block him on facebook to stop the messages. This is not how stores should operate. It’s very disappointing & untrustworthy businesses practices This is why I will never shop at game lair. Take your business to dwolfs as I have for years they do not do things this way.
