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March 2024 by justin sittner
Excellent and top notch treatment.
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March 2024 by Olivia Stolpe
Amazing!
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August 2023 by Janelle WOODBURY
Tax pro software made a mistake on our return ending up with us owing even more $$. When trying to rectify the mistake with H and R, communication was AWFUL! Went on for months with several people saying we shouldn’t have to pay since it was their mistake- never really got an answer about our status but got a bill from IRS and paid it- still unsure what our status is- never really talked to people in charge and had to tell our situation to several different people to even get anyone to look at our case- will not work with them again! It saddens me as we’ve went to H and R in Mn for 20 years with great communication and customer service!
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March 2023 by Becky Bergenske
Very rude upper management at the Gordan Drive location, in disbelief at the customer service provide when I dropped my items off. I could tell the lady was new upfront but the lady (employee) helping her out was the rude one and telling people person business about other employees, and tried to get us to change who was going to do our taxes, I personally feel like they are discriminating against someone who has been there for 18 years... if the veteran doesn't return next year either will we, I have been a customer for over 20 years! Very disappointed with the upper management this year, if they come back next year we more than likely will not return unless there is a complete attitude change and our person is there!
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February 2023 by Brian C
2 years ago created a tax fiasco for me. Next to impossible to get corporate assistance. Preparer refused to take accountability. Now 2 years later after my ex gave hem a second chance, it appears the exact situation down to the T.We've used Hr block for 20 years and never had an issue until 2 years ago.
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February 2023 by Toby Twait
I recommend ila jean barr for anyone to get there taxes done she was fantastic
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August 2022 by Kristina Kelsheimer
Ashley is great to work with, I highly recommend going to Ashley at the Gordon drive location in Sioux city Iowa She is very informative, Quick, and easy to work with. She was quick to do my taxes and send have me sign online. No contact Filing is a nice addition.
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May 2022 by Brandie Wilmot
Running 2 years in a row for being the worst place I've had my taxes done ever. Over priced, and Ashley the agent we had has done nothing but screw everything up!!. The year before it took a yr. For my refund on a simple tax return. Smh. Ridiculous.
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May 2022 by Danny Paramo
This is the first time I have ever had to file my taxes, and this place has taken everything from me. On top of losing my information a number of times and my agent being MIA, they are now telling me I am a victim of Identity Theft after telling me a number of other excuses about my situation. This is the first and last time I will ever go to an H&R Block for my tax needs.
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March 2022 by Rob Wickey
We have seen Ashley Loutsch the past 3 years and she has been great every year
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March 2022 by Najwan eltom
It is professional, next year I will return to Jean Barr, she is thoroughly
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March 2022 by Shawn Leary
I'm used them for the last 5 years
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February 2022 by Kelly Willoughby
My tax lady is awesome. Ila jean barr is the only reason I go to you guys. I'll recommend her to everyone
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February 2022 by Theresa Zinns
Quick easy process with the app I was able to save time
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January 2022 by Kristina Kincaid
Ashley is great to work with, I highly recommend going to Ashley at the Gordon drive location in Sioux city Iowa She is very informative, Quick, and easy to work with. She was quick to do my taxes and send have me sign online. No contact Filing is a nice addition.
