“I recently went to T- mobile to see if they could resolve an issue. I was immediately greeted with a smile from a young lady named sienna. I than was introduced to a gentleman name Duy . He fixed my issue after researching and did an excellent job. Through out our conversation he was kind and persistent. Duy was very knowledgeable and I would recommend anyone to choose T- mobile.”
“I looking for a computer not sure what I was looking for. the gentleman at computer SOS was so helpful and very patient with me. He asked me if I was looking for a refurbished computer or one of their newer computer. Explaining to me all of my options. Then after he he helped me I chose what I wanted.He also asked me if he could help me set it up.. Then went on to tell me if I needed anything else I could come back and and they would help me. Lucky for me my computer came with a one year warranty. Thank you Computer SOS. I will be coming back. Thank you.”
“The service person was very competent as well as kind and friendly. I had been trying to get the problem with my cable resolved for months, and he was able to find the problem, make corrections and be on his way is a very short time. Very pleased.”
“Mark L. was a great help! He called me with plenty of notice to let me know he was running a little late on his previous installment, which most companies will not do. Then he called to let me know he was on his way, also something I haven't seen with other companies. He explained everything he was checking & what he was switching out or fixing. He let me know what the problem was and reassured me that it would be taken care of today. He also noticed that when it was fixed, the speeds weren't exactly where they needed to be yet so he got it all straightened out before finishing up the job. I really appreciate being informed & someone taking the extra step for a customer to have the best Internet performance. By far, the best customer service out of any provider I've had.”
“Upgraded a line on my account. Justice was awesome in getting me all set up and fixing other issues with my account. From reading other reviews, sounds like she needs a raise.”
“FiberComm has been our phone provider for several years. Their customer service is top notch! Every time I call they answer and address my issue onsite with in just a few hours. So rare to find a company that still upholds such exceptional customer service values in today's world!”
“Randy was prompt and answered all my questions that I was unsure about. He made my move quickly and professionally. He had to run a new line and was very efficient. I would recommend your service to anyone!!! 3 thumbs up!!!”
“Reliable and Affordable Service - FTTH Expansion Needed
CenturyLink continues to be a solid internet provider in Sioux City, offering dependable service at competitive prices, though there's room for infrastructure improvements.
Affordability and Value: CenturyLink stands out in Sioux City for offering super affordable internet options. Their pricing remains competitive and accessible, making reliable internet service available without breaking the budget. For value-conscious customers, they're hard to beat.
Reliability and Performance: Overall, CenturyLink's service has been reliable in Sioux City. Their DSL infrastructure delivers consistent performance, and with their extensive network backbone as one of the largest ISPs in the US, you get dependable real-world performance rather than just advertised speeds.
Gaming Performance: For gamers in Sioux City, CenturyLink's international backbone infrastructure provides superior gaming performance. Their network ownership and direct control means lower latency and more consistent connections compared to providers relying on third-party networks.
Local Service Quality: The local CenturyLink team provides excellent customer service, responding quickly to issues and going above and beyond to take care of customers. When problems arise, they're typically resolved fast with same-day service in most cases.
Room for Improvement - FTTH Needed: While their current service is solid, CenturyLink really needs to expand their fiber-to-the-home (FTTH) offerings in Sioux City. The city would benefit greatly from modern fiber infrastructure, and CenturyLink is well-positioned to deliver this upgrade to compete with newer fiber providers.
Bottom Line: CenturyLink offers reliable, affordable internet service in Sioux City with excellent customer support. While fiber expansion would be welcome, their current service delivers good value and dependable performance for most users.
Solid choice for reliable, affordable internet - fiber expansion would make them unbeatable.”
“I was having issue with my phone so i popped in and Rome was quick and friendly to offer me help! I have a Business account so because of that another employee needed to provide some assistance but they were both very knowledgable and transparent. Rome was so easy to talk to and polite and was very quick and efficient. I highly recommend this location and ask for Rome if you get the chance!”