“10 plus stars excellent customer service especially to Brodi he was excellent. We switched carriers from Verizon to T-Mobile never again we will go back to Verizon!!!!”
“I looking for a computer not sure what I was looking for. the gentleman at computer SOS was so helpful and very patient with me. He asked me if I was looking for a refurbished computer or one of their newer computer. Explaining to me all of my options. Then after he he helped me I chose what I wanted.He also asked me if he could help me set it up.. Then went on to tell me if I needed anything else I could come back and and they would help me. Lucky for me my computer came with a one year warranty. Thank you Computer SOS. I will be coming back. Thank you.”
“The service person was very competent as well as kind and friendly. I had been trying to get the problem with my cable resolved for months, and he was able to find the problem, make corrections and be on his way is a very short time. Very pleased.”
“Mark L. was a great help! He called me with plenty of notice to let me know he was running a little late on his previous installment, which most companies will not do. Then he called to let me know he was on his way, also something I haven't seen with other companies. He explained everything he was checking & what he was switching out or fixing. He let me know what the problem was and reassured me that it would be taken care of today. He also noticed that when it was fixed, the speeds weren't exactly where they needed to be yet so he got it all straightened out before finishing up the job. I really appreciate being informed & someone taking the extra step for a customer to have the best Internet performance. By far, the best customer service out of any provider I've had.”
“We recently visited one of the corporate Verizon stores in Sioux Falls and upgraded from the Pixel 7 Pro XL to the Pixel 10 Pro XL. The phones were not in stock and were shipped to our home address. Because of where we live, we were advised that we could take the phones to the Sunnybrook corporate Verizon store in Sioux City, IA to have the data transferred from our old phones to the new ones. Today (02.24.2026) we went to the corporate store as advised. The gentleman who helped us was knowledgeable, helpful, and got everything transferred with no problems and in a timely manner. He also installed our screen protectors and cases. We were very appreciative and pleased with the service we received today and highly recommend this store and the gentleman who helped us. Sadly, we did not get his name.”
“FiberComm has been our phone provider for several years. Their customer service is top notch! Every time I call they answer and address my issue onsite with in just a few hours. So rare to find a company that still upholds such exceptional customer service values in today's world!”
“Randy was prompt and answered all my questions that I was unsure about. He made my move quickly and professionally. He had to run a new line and was very efficient. I would recommend your service to anyone!!! 3 thumbs up!!!”
“Reliable and Affordable Service - FTTH Expansion Needed
CenturyLink continues to be a solid internet provider in Sioux City, offering dependable service at competitive prices, though there's room for infrastructure improvements.
Affordability and Value: CenturyLink stands out in Sioux City for offering super affordable internet options. Their pricing remains competitive and accessible, making reliable internet service available without breaking the budget. For value-conscious customers, they're hard to beat.
Reliability and Performance: Overall, CenturyLink's service has been reliable in Sioux City. Their DSL infrastructure delivers consistent performance, and with their extensive network backbone as one of the largest ISPs in the US, you get dependable real-world performance rather than just advertised speeds.
Gaming Performance: For gamers in Sioux City, CenturyLink's international backbone infrastructure provides superior gaming performance. Their network ownership and direct control means lower latency and more consistent connections compared to providers relying on third-party networks.
Local Service Quality: The local CenturyLink team provides excellent customer service, responding quickly to issues and going above and beyond to take care of customers. When problems arise, they're typically resolved fast with same-day service in most cases.
Room for Improvement - FTTH Needed: While their current service is solid, CenturyLink really needs to expand their fiber-to-the-home (FTTH) offerings in Sioux City. The city would benefit greatly from modern fiber infrastructure, and CenturyLink is well-positioned to deliver this upgrade to compete with newer fiber providers.
Bottom Line: CenturyLink offers reliable, affordable internet service in Sioux City with excellent customer support. While fiber expansion would be welcome, their current service delivers good value and dependable performance for most users.
Solid choice for reliable, affordable internet - fiber expansion would make them unbeatable.”
“Excellent service. Lucas was perfect in his knowledge and customer service. It was a difficult problem to solve and he worked through it professionally and successfully.”