PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for a variety of pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the wide selection that meets all pet needs. The store allows online shopping with a convenient pick-up option available within two hours. Many locations offer additional services such as dog training, pet grooming, pet boarding, and adoption events. Customers have noted that while the cashiers are friendly and provide great service, there may be a need for more staff on the floor to assist with customer care, especially during busy events like adoption days. Grooming services have received positive feedback, with specific praise for groomers who take good care of pets and deliver quality results. Many pet owners felt reassured with the grooming process, noting that their pets seemed comfortable and happy afterward. Overall, PetSmart is recognized for its excellent customer service and commitment to pet care, making it a favorite destination for pet owners.
