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January 2024 by Soldier Of The Night
What a joke kid never did anything but spray side of car . Didn’t even brush the front or back to get the bug guts off . $21 for nothing.
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November 2023 by Mzshell Kampfe
Gordon drive Sioux City is the best in the city, great customer service. Polite and they seem to love their job. I have been to all of the in Sioux City and the Gordon drive is the best by far.
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October 2023 by Lloyd
I get a really good wash job and the price is right.
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August 2023 by Tom Verzani
They do not try hard to get the bugs off the windshield or front of car
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December 2022 by Carol H.
I got my 2022 Lincoln Navigator washed today. They had a "new" employee. When he scrubbed the back of it he rammed the brush breaking my wiper! Went it to talk to someone inside to report what haand she was very rude and said they were to busy ( keep in mind that we drove right up and went through) and couldn't review the cameras to see what happened. She took a picture and said she'd email me later. she said we are just getting cars through as fast as we can. Which means it's all about the mighty dollar not customer service. My husband and I had 3 memberships with this company. Which are now cancelled.
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November 2022 by Ethan Bak
I like this spot. The pressure wash guys are thorough and overall a pretty good clean. Plus if they see your pup, theyll bring out a treat! There was a young man there tonight that deserves a raise. Prepped my car excellently and was quick even though by himself!
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November 2022 by Morgan Branum
I come here a couple times a month and it’s awesome the car always looks great I mostly choose this one because of the mat cleaner and free vacuums and with two fur babies it’s needed but what I love most about this place is the amazing customer service it’s usually the same person with glasses and long hair they always go above and beyond to make my dayService: Vacuuming
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September 2021 by Katie
I purchased their Eilte Plus car wash ($40) and they did not vacuum the inside of the car, or the empty trunk. When I got the car at the end, I had to drive it to lane 3 (self serve,) to vac it myself. To be fair, the cashier did offer to have them do it, but I said I’d do it myself. They never applied theg tire shine, and drying was cursory - The car ended up with dried white spots on both sides. Not worth $40!
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April 2021 by High Maintenance Rock Buggy
Really gone downhill since Silverstar took over. Service was poor. People sat in my vehicle on their phones instead of cleaning the interior. I had to clean it myself the next day. They say 100% satisfaction but people are on schedules and don't have the time have their vehicle redone 3 times to get it right. The building looks empty. The inside is no longer inviting. I will be using Hamilton Touchless from now on and cleaning the interior myself. At least it'll get done right that way.Services: Interior vacuuming
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April 2021 by Cathy Krommenhoek
Need more employees to operate the 3 lines, especially on a sunny beautiful day! The 2 gents that are working the vacuums should probably stop dragging their feet, we’d all get through faster.
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March 2021 by Shelby Smith
I usually LOVE this place, always so friendly. But they have gone down hill and im not a fan. Paid 30 bucks for the interior/exterior cleaning and i get back in to a dirty car. I had to pick my son up from a school so i couldn't go back and ask them to fix it, ( also they were busy so i wasnt getting back in anytime soon). Ill probably try again someday, maybe not idk.
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March 2021 by Amanda Beyer
Terrible!! $42 for nothing. Dirt and dust was still all over the dash and the windows were wiped but it was smeared all over. We could see more film on the windows after it went through then we did before. They took a nice long time to wipe down the outside but the inside is what I went to this car wash for. We will not be returning!
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March 2021 by Rebecca Suhr
They would not accept my Rocket Auto Wash gift card with a $75 balance on it as they were bought out by Silverstar. My husband bought another $100 gift card for Silverstar for Christmas 2021but wanted to use the old one first. The manager told me I was out of luck and that I could email Silverstar, however, did not provide email or number. I was told I could find it on their website. I guess I can do the work if I want them to honor something they have already been paid for. So much for buying local. Faithful Rocket Auto wash customer for years. Will not use Silverstar either if this is how they deal with customers.
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March 2021 by kevin bates
I’ve used Rocket for many years but lately its really gone downhill. Today they washed & vacuumed my vehicle it looked good when i left. Unfortunately after it had time to dry I noticed many missed spots. Then I noticed one of my floor mats hadn’t been replaced into the vehicle. After talking to someone on the phone I got an apology and to come pick it up . Problem i live over a hour away she said im sorry we’ll hold it for you until you come back. No compensation for lost time or money to drive all the way back real nice.
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March 2021 by Jake Taylor
They remodeled and upgraded EVERYTHING! Love this place great customer service and the price for what you get amazing! They also have a monthly subscription which you can wash your car as much as u want! Will always recommend this place!
