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June 2025 by Jason Schnee
I went to the office on glenn to get a home loan for a second mortgage.Yes, they don't do it here, I wish you would advertise that online so I could have went to the right branch the first time bad customer service
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May 2024 by Esmeralda Mendez
I'm a lil disappointed with the service. I wasn't asked for my pin to access my account. There was once I stepped in during lunch. A gentleman stepped out all the women were with the phone out for selfies. I waited for a lil while before they saw me waiting I had to say something.
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April 2024 by MIke Stokes
Ever since Bob Hugh's and Cindy retired your customer service is terrible. I stopped by the new location its alright to charge me to do business, but make sure you don't need to use the restrooms because apparently we aren't good enough to use them.
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January 2024 by dacroz87
What a horrible company. Learned today that Telco Triad has been charging me every month for what they call a "dormant account". I would not recommend this theiving bank.
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January 2023 by Crystal Paquin
BEST PLACE EVER
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September 2022 by Mary Turner
Bob and all workers are very friendly! We know we can always count on them on anything that may come up!
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June 2019 by Miguel Alderete
Horrible service. No help whatsoever, there wasn't even an effort. Everyone was rude at the front desks.
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December 2018 by Nick Knox
Excellent customer service! The staff here seems to strive in building relationships with people who come through the door. Much appreciated!!
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March 2018 by Amy Davis
I've been dealing with Bob for a few years now and he always guides me with the process and explains how to improve on my credit every time I meet with him to get a loan. Great person to deal with !
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December 2016 by Scott Copple
Been with them for about 30 years. Great service.