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December 2023 by Jason Roggatz
I had a great experience. My questions were answered so that I can understand everything. Very satisfied with everything.
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December 2023 by Cindy McCabe
Telco Triad is really very helpful. I am computer illiterate and Olivia help me figure out what was wrong. Thank goodness for her patience with me! I really appreciate it. Thank you.
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December 2023 by Yuliet Gomez
Honestly, Telco Triad turned out to be a huge letdown. The whole training part was just brutal – constant pressure, harsh criticisms – it felt like they were out to break you, not build you up. I was being mentally and emotionally abused more than once, it got so bad that I found myself in tears, questioning why I even signed up for this mess. And let's talk rules and regulations. Forget about it. But the real heartbreak came from HR. When I tried to voice how i was being treated they didn't care. HR and the teller line supervisor were buddies. Instead of addressing the problems, they came up a way to fire me with an unfair reason. And the way they treated customers, it's just disappointing. Overheard employees trashing customers the moment they walked away from the teller line. It's like they forgot what basic respect means. Telco Triad was all about tearing people down, breaking the rules, and disrespecting everyone in the process. Disappointing doesn't even begin to cover it. Never again working for them.
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December 2023 by Sue Heilman
They are very prompt on getting tasks accomplished. And I really appreciate it very much!
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November 2023 by Carrie Wiekamp
Telco Triad is so great to work with! I needed assistance late Friday evening after hours and I was not expecting a return call until Monday, however they reached out to me Saturday morning!! They were very kind and very helpful!
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November 2023 by Ami Ernst
They always go above and beyond to help whenever I have had a problem or even just a simple question. I highly recommend telco especially the crew in sioux city on Tri View!! ?
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October 2023 by Bonnie Giese
Deposited and didn't get a deposit slip per my choice but when I didn't see deposit next day got fearful that it could have been taken. Being able to text and get the results of they were deposited to my account kinda saved face..lol...nothing to fear Triad saved me from a bunch of tears...Thanks Triad Spencer!
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September 2023 by Randy Stusse
You help me get log in was good but the real problem is I went to your office in Riverside and they had a sign up that said will be back shortly which is the third time this has happened so then I went to the one on Telco Triad and the paper said put in savings and they put it in checking you guys have some work to do Randy
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September 2023 by Brooke Engeman
Autumn was able to clarify things for me. She was really nice and personable.
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July 2023 by Ben S
Janelle made setting up my auto payment insanely easy. Best part, for me, is I didn't have to actually call or talk to anyone....everything was handled via secure email in no time. Speedy replies and exceptional service.
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July 2023 by David Wantland
The level of customer service at Telco is second-to-none. Their professionalism is on par with major financial institutions in any major city. I highly recommend Telco Triad to anyone seeking a bank / credit union.
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July 2023 by roberto rodriguez
I used the tech support today and they helped me out. Very accommodating for my situation and followed up later in the day to make sure everything was good for my online banking. Thanks Telco Triad.
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July 2023 by Curt Harder
Brandie took the time out of her day to help me get a new debit card. She made the experience easy and was very helpful. Thank you
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July 2023 by Mark OConnell
Although I didn’t get a response from a message I left last week, when I texted this morning, I received a reply and an answer almost immediately! I’m not sure if it was AI or a manual reply, but it was quick and helpful. Thank you!
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June 2023 by Judy Fortsch
Everyone is always so helpful!! So happy we chose Telco Triad!!
