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February 2024 by RM Crisp05 (McCris#05)
As I read down the reviews I'm reminded of my personal experiences with UPS and the fact that so many of us have the same issues: logically, the problem is the common denominator - UPS. My mother is an Amazon prime member and for Christmas she ordered me a pair of Air Force ones from 2007 white light blue beautiful space jam edition Nike airForceOnes ($250+). I got notified by SMS it was out for delivery, had delivery options set through the Amazon order and thru my personal UPS account to deliver all packages to back porch (just as <my mailbox is on the handrail leading up three steps to the front door which doesn't open it's broken>it says on the front door 'please leave all packages at rear for safety, front door not operational Ty'). That was at 11am I waited and waited and waited anxiously and excitedly until 3pm. When I got an SMS saying package delivered. I rushed out back and nothing..... Walked around the whole house and nothing. Looked online and it said it was delivered at 120pm...hmm weird I didn't get a text until 3pm, but okay I look at the picture...wow what a joke, it showed a package on cement steps with grass in the background no house or door or nothing. I had to get a replacement from Amazon and made sure not to go through UPS , I'm 99% sure the driver stole it, my neighbor across the street let me look at the doorbell cam footage and the driver stopped for 8 minutes and it blocked the view of the front porch and what he was doing so the footage was useless. Anyway I wish I had a high paying secure job like these UPS drivers do but because I'm a felon I can't yet they hire all these people who are 'unreliable' at best and 'opportunists' to be nice instead of liars and thieves. I wouldn't recommend UPS to my enemy.
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February 2024 by Isaac Quiñonez
Always helpful staff ?? Thank you UPS!
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February 2024 by Jason Losey
Truck stops outside my window. Leaves not even getting out. Notified delivery attempted. I call, they call him tell him redeliver. Later he drives by not stopping and smirking. I call, manager says he's already back. And it's going to access point. I'm disabled and don't drive. She seems could care less. Why aren't they fired? What can brown do for me? Their god damned jobs! Canceled amazon prime and made sure they know why. And will get hold of better business bureau next. Asshat. Ok 3 days later. Had delivery on truck for delivery. Guy pulls up then drive off. Says couldn't access building or something door was wide open. He just don't do his job. He isn't delivery driver. He is package chauffeur just drives them around. Hire drivers that will deliver as well....
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February 2024 by Lindsey Pojar
I live out on a country road. If there is even a little bit of snow they won’t deliver. My little car can make it fine down the road but I have to wait a week extra for a package that should have been delivered already.
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September 2023 by Jes Vela
What's the point of leaving notices if they are not going to follow them. Worst experience ever
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August 2023 by Amber Wescott
Very kind and help out love this ups out of any of them
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May 2023 by Johnny Sierra
driver was too lazy to walk out of the van and deliver the package to mailbox when vehicle is in the area of a mailbox. still easily accessible. other then that good service.
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April 2023 by Gabriel Mangum
The worse people in the world must of gathered all together to work at UPS on Terminal Street Sioux City Iowa. They weren't helpful at all and tried threatening me with sending my package back. They all need to be fired.
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March 2023 by Cheryl Girard
I left a note on the door to please put package on porch and it was left on the ground right by the door to the porch. I just don’t want my stuff ripped off sitting outside and all they had to do was open the door and set it inside. ?
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February 2023 by Lisa Byrd
Always in and out...employees are always nice!!
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December 2022 by Mike Ping
A seasonal driver has been delivering lately. She has a habit of turning around in my yard. I spoke to her about it today as she did it again. I got an attitude and a complaint about weather… even though she’s done it on clear days. Ring cameras are great, btw.I called and spoke to someone in India on your customer service line for the second time about this. I have no faith it will be heard or fixed.Our regular driver is great. Get him back on my route.
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October 2022 by Linda Murray
Great prices. At a timely manner.
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September 2022 by Jackie Blanchard
The gentleman that worked the counter at the main terminal on 8/30/22 at 130pm has helped me on multiple occasions with the most pleasant attitude. He is kind, knowledgeable and patient! It is much appreciated!!
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September 2022 by Koreyn Peck
Said attempt was made 2x, was home no knock or dial in. Nor was a notice number left. Furious
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June 2022 by Barbara Berens
May 25th 2022. My package was left on the. Last step. In the rain. It said fragile . glass inside.it states that on the outside of the package. Everything was soaked inside . I had been gone 1 hour. They could have put it up by the door out of the rain. The delivery to my area has changed over the last 3 months as to the care of the packages.
