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January 2024 by Victoria Foerster
We stopped in (the first trip) to see what they had for bar stools. Steve helped us out and we ordered a set.When we picked up our order, we ended up ordering living room furniture. Steve was the reason we returned to purchase more.He is very patient and extremely helpful without being the typical pushy salesman type. He left us at the appropriate times to make our own decisions but also helped us make sure we got quality furniture in just the design we wanted within our budget.The furiture has been great thus far but if it weren't for Steve, we may or may not have returned-he made everything so easy with no pressure!
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December 2023 by Lunar Lady
My son will be moving into his own home this month & will need furniture, so I came from Florida to help. Although we haven't closed on the house yet, we thought we could look & see what he liked. My past experiences have had salespeople follow me all over the store, which only made it hard to choose what I might want & leaving without buying anything. When we came in this particular day, we were greeted by Fonda Bailey.She welcomed us, explained the sales, ask what we were in need of & left us alone to look. She came back later to check on us & see if we had any questions. She was EXTREMELY helpful. My son picked out some furniture & we ended paying for it the same day & set a delivery time. If all salespeople were as pleasant & helpful as Fonda, shopping would be a breeze!! We will definitely be back to purchase more with this awesome lady. Thank you Fonda!!Kathy ChatfieldDennis Freed
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September 2022 by Sheri Gangestad
Nice clean store friendly staff. Fell Their pricing is too high tho. Nice variety of furniture.
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December 2021 by Marlin Theye
We're past and present customers of the furniture store. On this particular day, my wife and I were browsing the extensive inventory of pictures and wall hangings. A few things did catch our eye so after some discussion at we may be making a return visit. Also, the staff was very helpful...
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October 2021 by Anna Shea
So far not good. Called on Sunday and was told I'd be called back. Call again over 24 hours later And was informed that the website on their Facebook page and the website attached to this page is not actually associated for the products they have, even though under every product it does list this store is the Louisville store for that. The mattress we tried in the store is over a year and a half old per their sales which turns out means its significantly different than the mattress we've been trying for the last month. It's exactly what we said we didn't want and we get told to jump on the bed more to "fix" it. We did do the mattress exchange program but turns out it is only for mattresses they have in the store because they aren't actually connected to Ashleys full stock of options. If we had known they weren't actually Ashley, we would have gone somewhere with a better variety of mattresses and ones that matched what you get.Currently they get three stars because half of this is on us. But calling someone back and keeping your website up to date is not hard.
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July 2021 by Brian Richmond
Obviously not in the business of customer service or making money. Had their doors locked at 5:50 when they close at 6pm on a Saturday!
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March 2021 by Cynthia Bauer
Nice selection, friendly!
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October 2019 by Cody Steinkamp
Great place with a huge variety. Take great care of their customers. had a minor mix up with the furniture we received. They handled everything with great professionalism. We have bought all our furniture in the past here and will continue to do so.
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October 2019 by eieio 1
Brock was great to work with.
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October 2019 by Matthew weise
Searching for a new bed. The fiance and I had a great salesman who answered all of our questions thoroughly and spent a considerable amount of time with us. We ended up purchasing a Temperpedic matress and adjustable bed base with great financing options. It was delivered two weeks later and slept in it for the first time last night. Best night of sleep I have had in ages. I highly recommend this furniture store!
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September 2019 by Mr Blue
Excellent place to shop for all your home furnishings
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July 2019 by Larry J
Both Cedar Rapids & Spirit Lake, have great stores. Mark in CR & Brock in SL are very helpful. I wish we had an Ashley Store closer to Des Moines.
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July 2019 by Mark Rossiter
Come in and get a Tempur Breeze at $500 off and cool down at night in this July 4th heat!!
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May 2019 by Zane Smith
Sales lady assumed I wanted the cheapest mattress, I ended up buying from a sales person that asked what I was looking for.
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May 2019 by Jared Haberl
Was great service
