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November 2023 by M Thompson
We have been here many times over the past 4 years and have always been treated very well. Unfortunately one RUDE older woman in particular with short dark hair (I would list her name if she wore a name tag) acts like she hates her job and everyone who comes into the store. My young daughter heard her use profanity which is extremely unprofessional!
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July 2023 by Marc Johnson
This location should probably change their hours of operation, because the short haired manager twice now has been rude about it and told us we can’t come in well over 15 minutes left before closing.You’re in the service industry, no need to be rude to customers who are just grabbing one or two things and can be in and out quick.
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July 2023 by Dave Rasmussen
Rude!! Is that a requirement for employment at Spirit Lake Dollar Tree? Virtually every interaction I have with a clerk there is a cold stare or actually making rude comments. I avoid having to go in there.
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July 2023 by Allison Laurence
Wish I could leave zero stars. Corporate should check in to their actual hours of operation because they will refuse to let customers enter.
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April 2023 by Bridget Baird
This store has the unfriendliest staff ever!! Manager just walks by as there's a line of 9 people!! Absolutely no hello, thank you or anything when you enter or exit!! Ridiculous!! Saddest store I've ever seen!! No wonder I like Spencer's better!! Get a clue people
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April 2023 by Patty Whiting
The manage Kellie threatened to slap me in the face. There was a cashier there and manager that seen the whole thing. This happened on March 24, 2023 at the time 15:26. I called the next day for the district manage and she told me she didn’t have to give me the phone and I said yes you do and she no I don’t and hung up on me! I’ve attempted to find the number and finally got the number and called to complain and got a voicemail. I am currently waiting for a call back. I did have a friend with me that seen the whole thing. The cashier that worked said she didn’t want to be involved but the manager told me she didn’t blame me for turning her in. Also when I called another store to get the phone number said she’d be glad to give me the number because Kellie is so mean and she gets a lot of compliments. I will not go in that store until something is done. I am afraid of retaliation from her. My phone Patty Whiting and my number is +15078229103. I’m not sure where to go to if this Joe doesn’t call back
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January 2023 by Shiny Gengar
Waited in for for 45 minutes to checkout. The cashier said either people can wait or they can leave. Just as rude as the other two seeing the line and not helping. One was even the manager. Not sure why I still shop here. ? ?
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December 2022 by Liz Cardwell
Online this store is labeled open at 10am on Sundays. There is 2 store hour signs on the front building that also read they open at 10AM. The doors remained locked and employees state they won't open till noon! I am from out of town and this is very frustrating.
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December 2022 by Joy
Usually an ok place. Stopped 12-8-22, a Thursday at 3:15pm & it was locked.
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November 2022 by Carissa Battazzi
The management in this store is absolutely horrible. She is the rudest person I have ever come across. If one of her employees asks for help you can hear her huff and puff from across the store. I’ve had several bad experiences in this store because of management. You ask her one question and it’s the end of the world.
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November 2022 by Rainer
Manager with short black hair is a miserable human. If you hate the public so much, just quit.
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February 2022 by Kenna Kabele
I don’t get how you guys still have the short, short hair, black hair, manager? She is awful to customers and I know a lot of people who won’t go back! Everytime I go in there I can’t believe she hasn’t been fired yet!! She acts miserable to everyone. So many bad reviews on her, corporate really should pay attention. She’s so rude.
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February 2022 by Delaynee Elsberry
I have went to the store a lot and there were a few rude employees and the troll/kelly is a brat she is very rude to her customers
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November 2021 by Kelly Lindsay
My sister's daughter was shopping for Halloween accessories and accidently dropped a black nail polish and it broke. So her mom took it up front and told the cashier and offered to clean it up. Then the manager came over mad because someone dropped black nail polish. And the cashier said yes she's offering to clean it up. The manager got mad and said, "I'll do it myself I don't need it smeared!" Then my daughter asked about accessories to be a Cat and the manager said very snippy,"you won't find that here we are out." Then her 12 year old daughter found them anyway in the toy aisle.
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October 2021 by Haniel Ortega
Decent selection for a dollar store. Very clean and organized.
