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December 2023 by Judy Christensen
Kudos to Natalie at Spirit Lake. She outdid herself with customer service on Friday afternoon to be of help. She’s definitely an asset to your business!
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December 2023 by Blake Bergman
Horrible bank!! Will charge you for paperless and overdraw your account from their own charges and then think you should pay for their policy that they don't even give you notification when they are doing these things. TERRIBLE customer service, the absolute joke of a woman I was talking thinks its funny that they did this.
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October 2018 by Steph Bittner
What an amazing bank!!!! I called in requesting information on my deceased fathers accounts. Stephanie Marco was GREAT! She answered all my question! We were able to share the needed documents to each other within a day.... I personally don't bank here due to me living in another state, but I sure wish I could! THANK YOU so much for helping me!
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August 2013 by Eric B.
All of the Family owned banks of my Estherville youth have now been subsumed by larger enterprises. One of the last holdouts was the Currell family that finally sold their Downtown Spirit Lake (now empty) and Emmet County Bank holdings and rode off into the sunset. What's risen from these ashes is the Northwest Federal Savings Bank, with their distinctive logo and modern looking facilities. I'm not sure how easy it is to get a loan, but their ATMs are handy and in the case of this branch, convenient to the old local Farmer selling sweet corn across the street.
