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December 2021 by Darci Conner
Had a check engine light on and stopped at Okoboji Motor Company. were awesome! I drove in right away. They put a sensor on and found out that I have an Evap issue… no one had ever told me I should make sure that my engine is off when I fill with gas in my Prius! When the gentleman was finished he asked me if there’s anything else he could do for me. What a great guy (as was the Service Mgr.)what a great place. Thanks, Okoboji Motor Company!
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December 2021 by Shellie Houston
I love how helpful and courteous all of the staff are!! The guys in the service department are really great.
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October 2021 by Ned Protexter
Took new truck in to have brakes looked at as truck does not seem to stop well. They drove it and agreed it should stop better. Truck didn’t throw any codes so they said they couldn’t do anything for me. This is a safety issue. They wouldn’t even pull the wheels off to look at the brakes or run a bleeder on them.
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September 2021 by Isabella Moore
I am wanting a cargo liner for my new Buick, and GM has not made them yet. However, the Assistant Parts Manager, Matt informs me every so often with an update, and will reach out to me once GM has started selling them. Their communication is top notch, and I appreciate the customer service with going above and beyond.
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August 2021 by Isabella Woizeschke
I am wanting a cargo liner for my new Buick, and GM has not made them yet. However, the Assistant Parts Manager, Matt informs me every so often with an update, and will reach out to me once GM has started selling them. Their communication is top notch, and I appreciate the customer service with going above and beyond.
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June 2021 by Jessica Miller
Want to give a shout out to Nick Jeffrey for getting us in a reliable vehicle at an affordable price. He truly went above and beyond to ensure we were happy with our purchase...and we are going to be customers for years to come thanks to his awesome customer service skills. We couldn't be more pleased with how he made sure to make us 100% satisfied with our purchase. 2 months into our purchase and still in love!
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June 2021 by Dee Fettes Pyle
Thank you Daniel Kersbergen, you rate at the top, polite, thoughtful, and respectful, and thank the people that fixed my gas cap, will let everyone know to reach out to you! Great job!
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April 2021 by Vanessa Moore
What do you do when your car gets stuck on a lift - through no fault of the staff or techs? You have a great service person (Daniel) offer a loaner and remains in contact with you until the lift is able to be fixed. The lift takes a day to repair and you lose a few hours of work (I'm self employed, so this was tough) to run back and get your car. But then they offer you an additional discount on your tires/service to compensate for the time lost. Then, what do you do when you drive off without your car keys? The same awesome service rep (Daniel) checks in over the phone and offers to drop them off at your home. Thank you to the team at Okoboji Motor Company, I appreciate you guys going above and beyond!
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November 2019 by Rhonda Essick
wonderful customer service.
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October 2019 by Howard Larson
The people here a cordial and friendly.
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October 2019 by Kay Starkey
everything from sales to service. Kaylene Jackson is the best.
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July 2019 by Misti Griebel
Car broke down in town. They were great to rescue us. Get us to shop. Install battery and get us on road in less than two hours. Back to vacationing we go. Great people here!!!!
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July 2019 by Jody Henderson
my son bought a car from Spencer dealer and it has been a disaster and we were told it was a good car..I was going to get my car there but will pass
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May 2019 by Crystal Rae Clarke
Costumer service goes so far above and beyond, so much more than I've experienced anywhere else. I've had body work done as well as mechanical work, and they have been great, not only great work to my car, but so friendly and easy to communicate with! Only place I'll ever take my vehicles.
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December 2017 by MaKayla Sue Roeder
Nick Jeffery knows how to do his job! He found me the perfect car I wanted with the payments I wanted! Very knowledgeable and made my first car buying experience fun and enjoyable! Thank you so much Nick for my new whip! � If you are in need a new car (and have no idea about cars and or buying them) ask for Nick he will make it so easy!