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February 2024 by Briley Henriksen
This was a perfect and cute and fun place to stay!!
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August 2023 by Bob Hoffman
Very outdated hotel,In the 70’s & 80’s a premier Okoboji hotel.We went there for our 40th anniversary. VERY DISAPPOINTED.Smelly roomDirtyCrabby desk clerkGross hallwaysGrungy bedspread and outdatedOld and worn out towels, not invitingOur computer monitor is larger than there TVOne step below a Motel 6DON’T STAY THERE
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August 2023 by margarita salazar
Please don't waste your money or time, I was completely disappointed, I have requested for a refund yet to hear back. The health department needs to be notified, visible mold everywhere in the rooms, bathrooms, holes in the blankets, these rooms look like from the 80's or those scary movies where you get killed. Towels are outdated. You have to grill opposite side of where your room is, you can take your own grills. The beach is already taken by those that are there for years or pay a monthly fee so if your new they will look at you like an alien, we decided just to go to another beach had no choice to sleep there because we were from out of town planned this trip for months pictures are deceiving.
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August 2023 by Jon Bond
For the $250 plus room charge, it was disappointing. The place hasn't been properly cleaned for a decade. Doors/windows so dirty you can barely see, wood railings about to snap off, decks full of cobwebs and dirt, toilet and tub are filthy, shower curtain had mold, tub had dried soap scum in the bottom. Room smelled musty and like it had been smoked in. Decore looks and smells like it is 40 years old. They state no housekeeping. I didn't realize that this meant nothing gets cleaned, ever. Here is a photo of the nightstand. I had to reach down to plug the lamp in. Motel 6 is cleaner than this place. My wife couldn't wait to leave.
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August 2023 by Chris Danner
Run down and many of the amenities are unusable because they are not maintained.
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July 2023 by Joel and Karime Westrum
Rooms are very dated, with no mini-fridge, no wifi, small beds with poor bedding. What bothered me the most was the disservice that the facility does for a great location on our state's best lake.
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May 2023 by Theresa Helmbrecht
Had a unit right next to the lake. It was great.
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October 2022 by thosmary
The units were very roomy & Comfortable. The carpets need a good cleaning. Not clean at all. Better cleaning in the bathrooms is needed too. Shower curtains were not clean. No WI FI in the units was disappointing.
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September 2022 by Cvagail
The staff was friendly, attentive. The resort is dated..we had a few issues microwave didnt work..some broken cabinets but they addressesd those. The lighting is poor but overall for what we needed, It worked. There is nice pool excercise room.game rooms for families.
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September 2022 by koppe004 University of Minnesota
I can't comment on the time shares because I stayed in their hotel. The decor was dated. No mini fridge and no microwave. The floor creaked loudly . Shower head was put way to low. Should have been installed 6 inches higher. Beds were not that comfortable. No place next to the bed to plug in your phone which shows you they need to update. Very small TV. But off season the price was cheap the balcony was nice and the pool and hot tub were really in good shape. I would in no way pay the full price which in the high season is double.
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September 2022 by Janelle Andresen
Recently my family decided to take a vacation to Okoboji. Okoboji was a place that I took my children to for many years, a place with very fond memories. We stayed at Village West Resort, now a time share. We were able to book a room in the hotel that is on the resort, also part of the time share. We were sadden to see how much it had deteriorated. The room wasn’t clean and was in disrepair. I notified the proper people immediately. The next day I expressed my concerns again as we had not heard from anyone. I was told that they didn’t have any notes of me notifying them of any concerns so obviously they were not communicating! I was told that they hired a professional cleaning company to clean those rooms. I was given the run around once again.When we returned home I once again tried to contact the proper people to let them know of our concerns and disappointment with no help at all. I notified my credit card. Then and only then did we hear back from the resort.This resort is over charging for what you get. It is in such bad shape. They do not care about people who want to stay there. I would strongly recommend that you choose somewhere other than this resort to stay.
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September 2022 by GoPlaces67306216683
I wish the kayak and boat rentals were open later than Labor Day. Really liked having several pool choices and that they weren't too busy. One of the burners on the stove didn't work and one was tipped so the oil or liquid always went to one side.
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September 2022 by hayden t
This place is not handicap accessible other than having ramps and elevators. They have a major leak in the hallway and their only fix is to have buckets. A lot of urinals, doors, and even walls are out of order. Small rooms, and it looks like it has not been any updates to the building sine 1970.
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September 2022 by bobbR8991LM
We enjoyed our visit. Unit was clean and fully functional. Property was clean and upkeep well. It was nice having the beach and dock on site, as well as a marina! And we also enjoyed the indoor pool and mini golf on site and a very short walk from our unit. A couple negatives: exercise room needs updating, and also there is no wi-fi in the condo units.
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September 2022 by Steven K.
If I could rate lower I would. We checked in and had reservations for a room with fridge and microwave. Traveling with young children so a must have. Once in the room there was none. I asked the front desk to be turned away, and told I could just pay the cancellation fee and cancel. Chose to walk away and still stay. When getting my kids ready for bed I found the blankets were full of blood splatters. Upon this fact and showing the the front desk help she said well I will have maintenance bring new but don't think you will get a discount. She is seriously the worst service and experience I have ever had. The only bright side has been the maintenance staff was very apologetic and sincere. He deserves to work at a better facility.
