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January 2024 by Mark S
Background: We were on our way from NW Iowa to Memphis for the Liberty Bowl on 12/28/2923. After driving about 60 miles our car’s radiator “bit the dust.” The plastic nipple that connects the coolant hose from the radiator to the engine block broke off spewing ethylene glycol everywhere under the hood. I immediately took out my phone and started looking for a repair shop in Storm Lake…the closest big town.
I gave A&A Automotive a call and spoke with Gene. While on the phone, Gene check with several parts distributors close by. I was thinking, “Better get a room for a night or 2. Where are they going to find a radiator for a 2014 Subaru Outback nearby? Oh, and kiss those Liberty Bowl tickets goodbye!”
Gene came back on the line an told me he found a radiator In Storm Lake! He gave me contact info for a towing outfit (props to Tyson at Storm Lake Towing!) The car was towed to A&A and 3 HOURS LATER we were back on the road! Amazing!!!! And, reasonably priced, too!
Thanks to Gene, Nate and Adam at A&A Automotive for making a bad situation the best. BTW, made it to the game. Unfortunately the Clones lost.
5 stars!!!!!!!!!!!!!! If you are in need of auto service in Storm Lake, look no further than A&A!
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January 2024 by Mark S
Background: We were on our way from NW **** to ******* for the Liberty Bowl on 12/28/2923. After driving about 60 miles our cars radiator bit the dust. The plastic ****** that connects the coolant hose from the radiator to the engine block broke off spewing ethylene glycol everywhere under the hood. I immediately took out my phone and started looking for a repair shop in Storm Lakethe closest big town. I gave A&A Automotive a call and spoke with ****. While on the phone, **** check with several parts distributors close by. I was thinking, Better get a room for a night or 2. Where are they going to find a radiator for a 2014 ****** Outback nearby? Oh, and kiss those Liberty Bowl tickets goodbye!**** came back on the line an told me he found a radiator In **********! He gave me contact info for a towing outfit (props to ***** at ********** Towing!) The car was towed to A&A and 3 HOURS LATER we were back on the road! Amazing!!!! And, reasonably priced, too!Thanks to ****, **** and **** at A&A Automotive for making a bad situation the best. BTW, made it to the game. Unfortunately the Clones lost.5 stars!!!!!!!!!!!!!! If you are in need of auto service in **********, look no further than A&A!
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October 2023 by Bryan Nelson
They did a great job inspecting a used vehicle I was planning on buying from a local dealership. They were on time with the appointment, did an expert job, found some important flaws I needed to be aware of. Gave me both a paper copy of report and repair cost estimates and a text copy. Only took one hour. They took me out to the garage and showed me the issues. Very friendly. Price was way less than I have paid elsewhere for vehicle inspections. The information allowed me to negotiate a better deal for the vehicle to help pay for the needed repairs. They saved me a lot of money and headaches. I highly recommend A and A.Service: Auto engine diagnostic
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October 2023 by Gordon Nash
I had an appointment for a rear brakes estimate, and to check my muffler. Never in my life have I been charged shop labor to do an estimate for vehicle work. This was NOT stated before the estimate. If it were I would have declined due to being disabled and destitute. I will never come here again and I do not recommend A&A Automotive.EDIT: Nice try attempting to block my review on sure critic. You nullified the texted review link in an attempt for me not to share this with the public. I went ahead and left a detailed review on the site anyway.
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October 2023 by Pertzbro1
They've done almost all our work. Brakes, transmission, spark plugs, oil... great work.
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October 2023 by Denise Nennet
The best! You can trust them for the best service and advice.
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September 2023 by Patrick W.
Went in for a simple oil change on a 2016 Honda Accord that takes 4.5 qts of oil with filter. Technician dumped 5 qts in because he was either too lazy to read the sticker on the fill cap or just didn't care? the business just lost a sale on new tires, won't go back.
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September 2023 by Jennifer Streufert Schiltz
Initially we did not have a great experience. However the owner showed a lot of integrity and went above and beyond to make it right. I don’t see that often these days. I’m impressed and I very much appreciate it. I will definitely recommend A&A Automotive and go back to them in the future.
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July 2023 by Dylan Kollasch
Gene and Adam are always willing to help however they can.
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June 2023 by Dena Stille
Adam and his crew helped me out with a low tire on a Friday afternoon before a holiday weekend! (Plus I had 3 of my grandchildren in car seats with me!) I can't tell you how much I appreciated them fixing my tire!
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May 2023 by Nathan Nathanial
Decent service, great staff, but the business owner was quite rudeService: Tires
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January 2023 by Jonathan Bodwell
My wife and I were in the market for a vehicle, and we noticed it was serviced frequently at A&A Automotive. I called to get some more details on the vehicle and had the pleasure of speaking with Adam. He was very nice, and shared all the information and answered all my questions. Great small town personable feel. If I didn’t live so far away I would have my vehicle serviced at A&A based on that one interaction. Even though I am not a customer, Adam treated me like I had been a customer for years. I would highly recommend.
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July 2022 by Brittini Welborn
Angie and Adam are such sweet people and did a wonderful job on our truck ! We will be returning for other services in the future !
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December 2021 by Teri Barlow
Needed new tires and brakes checked. Appointment was at 3:30. Service was started at 3 and completed by 4:15 and the owner double checked that I was comfortable.
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October 2021 by K McKinney
Great place to get good and honest service you can trust.
