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November 2023 by Rhonda Santellanes
Only place I go too for my car needs. Friendly and they always do a great job. If they see something else needs done they ask you before they do it.I highly recommend them
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August 2023 by David Chubb
Great company that takes care of its customers. Both here and Sioix City were awesome!
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November 2022 by Kirk Schultz
Big truck tire replacement. Good pricing, appropriate time for repair. Nice staff. Larger waiting area with coffe.
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September 2021 by Jeremiah Love
My wife purchased tires online and arranged to have them installed at Graham Tires Storm Lake. The service rep was very rude to my wife and said the tires had not arrived even though my wife have a confirmation email showing they signed for the tires. Then the guy kept saying “that’s why you don’t buy tires online” acting like their incompetence on misplacing peoples orders was her fault. Then they tried saying she would have to pay again since they weren’t able to install in the day schedule since they kept saying the tires hadn’t arrived ?♂️!!! My wife had to come again the next day to install the tires but they still took almost 3 hours to install the tires!!! Definitely would not recommend such a rude and inept business practice of this sort and we won’t be taking our business back to them. On a positive note, the technicians were very friendly and stayed late to take care of the service representative’s inability to do his job and overall rudeness.
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September 2021 by Nicholas Snyder
Great place with friendly workers and fair prices.
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April 2021 by stephanie struthers CTMH Independent Consultant
Customer service rep was terribly rude. I asked a few questions about their services, and I guess that put him in a hyperactive state. They used to pick my car up for service. As I live 6 miles away and am a single mother this was great. They no longer offer the service, and it takes hours for an oil change. I was told they are short of help. Maybe they should treat both their employees and customers as they used to.
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December 2020 by scott shiner
Fixed my flats same day, and the price was competitive. I thought they did a good job.
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October 2020 by Ben Schekirke
I've only had great experiences with Grahams. They've gone above and beyond to help with any tire issues I've had and the deals are second to none. Thanks for the great service.
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October 2020 by William Davis
They got a rim and tire for me and they let me try the rim on the truck before I even paid for it awesome
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August 2020 by Bill Leusink
They don't or will not answer your phone calls after hours.
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July 2020 by JsD junior
Charge $45 per tire to mount if you dont buy them there. Well that's a sure way to turn off a future buyer when all a guy wants is some tires changed over. There are some good people that work there, but its unfortunate they cant be reasonable about their services. Seems as though all they want is fleet and farm work.
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June 2020 by Joan Kleen
Bob was very helpful!
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June 2020 by STI Beez
If you ever get tires mounted on your new wheels never go to graham they scratched up my wheels and chipped my paint on them. They try saying it was the box that scratched my wheels. Very disappointed never going there again.
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January 2020 by Diane White
Service was great the gentleman that I worked with was very personable and had slot of knowledge.Will be back for my new tires
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January 2020 by Elliot H.
0 stars! Horrible customer service, they treat you like dirt. My wheels got ruined, tires weren't balanced, and steering wheel was crooked, AND they put 55psi in my load range E tires on a 1 ton truck! I wouldn't recommend them if all you needed was some air in a tire, the manager would probably scream at you for asking.
