NAPA Auto Parts - Wallace Auto Supply Co. is a reliable and helpful business that goes beyond just selling parts. Customers appreciate the experienced and courteous staff, especially Bill, who is known for being professional, down-to-earth, and quick to help solve problems. When a customer broke down during a snowstorm, Bill and his team swiftly coordinated with local shops and mechanics, ensuring the needed parts were ordered and ready within hours. This quick response allowed the vehicle to be repaired in just 38 hours, saving a potentially costly and lengthy repair process. The staff is also praised for their ability to diagnose issues, explain what is needed, and assist in finding the right solutions. In addition to auto parts, the business offers U-Haul rentals, providing clean, fueled vehicles and friendly, efficient service. They are flexible with reservations and charges, making moving less stressful. Overall, NAPA Auto Parts - Wallace Auto Supply Co. is known for their friendly, helpful nature and their commitment to solving problems for their customers.
Huge selection of scarce auto tools and parts. If they don't have it, they get it fast.
March 2024
They are very experienced and will help you and explain what you need! Very courteous, I like going there and will continue going there!
August 2023
Bill and the rest of the team were extraordinarily gracious and helpful when my vehicle broke down. They helped diagnose the issue, track down parts, and find a shop.
