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November 2023 by Melissa Collins
This bank I LOVE they make it a point to know you when you walk in the door they know your name in and I think it’s amazing. The service is great. I’m glad that I have chosen this bank and would choose it again and again. Katie is amazing. She’s right on top of everything every minute. Actually everybody that works. There is just wonderful. It’s nice to have a bank where they know your name.
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November 2023 by Thomas Gibson
I love this bank, grew up in a large city and never had a personal type banking relationship with one of the large banks. I can walk into the bank and they know who I am and today knew why I was coming in. I can call or email with a problem and they get right on it to fix an issue. In todays world it’s nice to get great customer service!.
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September 2023 by Tony LaRocca
Was recommended by a buddy since moving to IA for work to open an account with FSB. Ashley greeted me right away to take care of all my questions. With in minutes I had an account and everything was taken care of. She was awesome. If you are looking for a banker Ashley is the one to ask for!
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September 2022 by peg eiben
I have been with FSB since around 1982 or 1983 and have ALWAYS been treated like I'm their #1 customer when I walk in, they are respectful, courteous and friendly and very helpful with any questions that I may have about the services they offer. Oh and there is an actual person who answers the phone when you call! Yeah really!
