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May 2023 by Ellie Brunow
I've been hacked three times without anyone informing me. Went to use my card and it was declined without anyone contacting me or letting me know.
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May 2021 by Alycia Volz
I love supporting local and was super happy with TS Bank along time so I stayed with them for over 15 years. However, as they've expended, I've noticed errors being made from the bank on accounts. On one occasion, I made a cash deposit into my account that was processed on their end as a withdraw in error (over $500). I understand that we're all human but after more recent errors, I feel a little bit of accountability on the banks end for the errors made would have gone a long way for preventing a long time customer from switching banks.
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August 2019 by Shelly Bailey
I just recently worked with Miranda Pottebaum out of the Atlantic branch on a mortgage loan and she made the process smooth and easy! She was always professional and prompt in getting things processed. I recommend going through them for any of your mortgage or personal loan needs.
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July 2018 by Jeff Carley
Very good community bank. Incredibly friendly and help staff!!
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February 2018 by Linda Roth
The employees I have talked with have always been friendly,courteous and helpful always.I love this bank and want to give a shout out to Leah,Ashley and Brad.
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September 2017 by JMeyers4Hannah Meyers
I went to the one in hyvee and the only girl that was working went and hid from me in the back part of the bank and shut the door as soon as i walked up to the counter, and didn't say a single word to me. I had a question about my online banking so i stood there and waited for the girl to come back out to talk to me. About 5 minutes later she came out, grabbed her water bottle and walked away, and still didn't say a single word to me, not even hi. Worst customer service I've ever had at any bank.
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March 2017 by David G
It's a good bank and everyone is willing to help and are polite. I have been with them for many years.