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November 2023 by Donald Strong
This is an excellent, customer focused company. From the day I contacted them for an estimate through the completion of my move, everyone treated me like I was their only customer. The process was easy and the communications kept me informed on what would be happening and what to expect. The movers were friendly, respectful, and on-time. They went above and beyond my expectations to accommodate my moving needs. I will not only recommend this company to everyone, I will definitely use them again for any future moving needs. Great job to the Kirby Moving Team!!!!!
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October 2023 by J Hayes
Kirby’s did a great job for me. They arrived on time and got things ready to go in a timely manner. At my new place, they moved my stuff in with no problems at all. I would use Kirby’s again.
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October 2023 by Annie Peyton
Kirby’s was amazing to work with! Quick, friendly, and affordable. Highly recommend and we would definitely use them again if needed!
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October 2023 by Kelly Jo Parker
DO NOT BOOK WITH THEM!!! I spent a lot of time researching moving companies and requesting quotes. Based on their Google reviews, I was expecting professionalism and a good experience; boy was I wrong. I gave Kirby’s all of my moving details including both locations, the floors the apartments were located on, and that neither location had an elevator. I also submitted a complete inventory of all my items needing to be moved. They did not take any of it into consideration when giving me my quote. The day of the move, Tay called me asking me for all of the above information that I had submitted nearly a month in advance. He told me they might need to add on another mover so the three movers I booked didn’t get tired. Then he told me I would receive a text message when they left so there was a time stamp on the move. Well that didn’t happen and the movers showed up unannounced. There was no signage on the truck and none of the movers were distinguishable as employees. They shoved a rock in the top of my apartment door, expecting that it would support the door and keep it open. They were rude and chaotic, not treating any of my possessions with care. Fragile totes were slammed down onto concrete and moving bags were torn up and destroyed. I noticed later that the emergency exit sign over the building exit was ripped off the wall. When it was time to unload, Tay showed up to help. I wasn’t happy about them adding on another mover as it increased my costs. When they were complete, they asked me to come outside to check that the truck was empty, but when I got down there, they were already closing it up. I noticed two other men standing there chatting, but I thought they were random passersby. A few hours later I received my final bill which showed they charged me for an additional three movers! Evidently the other two men were also employees who helped unload the truck, even though I never saw them and they never entered my apartment. I let Tay know how unhappy I was, but he didn’t bother to reply and simply charged my card for the full amount. I feel like I got scammed!!!
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September 2023 by Kelly Jo P.
DO NOT BOOK WITH THEM!!! I spent a lot of time researching moving companies and requesting quotes. Based on their Google reviews, I was expecting professionalism and a good experience; boy was I wrong. I gave Kirby's all of my moving details including both locations, the floors the apartments were located on, and that neither location had an elevator. I also submitted a complete inventory of all my items needing to be moved. They did not take any of it into consideration when giving me my quote. The day of the move, Tay called me asking me for all of the above information that I had submitted nearly a month in advance. He told me they might need to add on another mover so the three movers I booked didn't get tired. Then he told me I would receive a text message when they left so there was a time stamp on the move. Well that didn't happen and the movers showed up unannounced. There was no signage on the truck and none of the movers were distinguishable as employees. They shoved a rock in the top of my apartment door, expecting that it would support the door and keep it open. They were rude and chaotic, not treating any of my possessions with care. Fragile totes were slammed down onto concrete and moving bags were ripped up and destroyed. I noticed later that the emergency exit sign over the building entrance was ripped off the wall. When it was time to unload, Tay showed up to help. I wasn't happy about them adding on another mover as it increased my costs. When they were complete, they asked me to come outside to check that the truck was empty, but when I got down there, they were already closing it up. I noticed two other men standing there chatting, but I thought they were random passersby. A few hours later I received my final bill which showed they charged me for an additional three movers! Evidently the other two men were also employees who helped unload the truck, even though I never saw them and they never entered my apartment. I let Tay know how unhappy I was, but he didn't bother to reply and simply charged my card for the full amount. I feel like I got scammed!!!
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September 2023 by Amanda l
Ty and his team did a phenomenal job! Professional and courteous, and very flexible and accommodating. Highly recommend!
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September 2023 by Frances E.
The move itself was great. The three men (Armon, Mason, and Russel) who did the move were fast, efficient, and just all around nice guys. Only had small damage to the finish on a table that had been recently refinished. They were very careful and everything arrived clean and in good shape, which is a lot more than I can say about moves we made in the past with other companies. Now for the questionable part.. when I reserved our move using a credit card and to pay half up front, I was charged a fee for using a credit card. OK, I get that. I wanted to pay by check for the remainder, but Kirby's charged my credit card for the rest immediately upon completion of the move without telling me that was going to happen. I was charged a credit card fee again, and it looked like the fee was based on the entire amount, not just for the remainder of the bill. Also, I had asked the owner about using a $100 coupon that was on the website (prior to the move) and he said he would honor it. I emailed the owner about these things after the move and he has yet to respond to my email. So, I would say, the moving guys are great, but make sure you have the details for the billing settled up front.
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August 2023 by Glen L
This team is the best. Quick, responsive and extremely professional. There are a lot of moving companies to choose from, but if you want the best, choose Kirby’s
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August 2023 by Connor McAdoo
I was worried about moving my safe after there was a mild injury when it was delivered. So I decided to contact Kirby's since they specialize in that service. They were both affordable and completed the task with no issue so it was worth every penny. I would recommend their service and support this small business!
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August 2023 by Curt Halliburton
I was referred to Kirby’s by Blue Cow moving service. They weren’t able to move my toolbox, over their weight limit. So I called Kirby’s. Needed it moved fast. Mike said no problem!They showed up on time with 3 people to my investment safe. Tay, Mike and Del didn’t mess around, very personable, very professional and very fast. Couldn’t believe how fast they made it across town. Would HIGHLY recommend them and if I need something moved again they will get a call from me. Curt Halliburton
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August 2023 by Dee Lonnevik
Thanks to a great team of movers, the transition went very smooth. Armand and, Dell , and Mason took care with our furniture and made the move a pleasant one. Thanks for your muscle and packing skills.We thought the extra fees were a bit steep for specialty items.
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August 2023 by Dan Broich
Tay and his team were phenomenal. They showed up and worked so hard to get our move done in a timely manner. Everyone on his team was polite and easy to talk to. They cared about stacking things near and orderly and they were highly professional. During the estimating process they took the time to understand our move and everything went off without a hitch. Highly recommend the Kirby moving team. Bonus, they are veteran owned.
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July 2023 by Cosette B
We were so blessed to find this company! After our original movers fell through and left us without a way to get our belongings to our new residence, Kirby's Moving Company went above and beyond. We called and explained our unusual situation, and in less than an hour there was a full crew, (who actually came back to work on a Saturday evening after they had already gone home for the day) just to help us move. We are appreciative beyond words for their kindness and excellent, professional service. We will use this moving company for every move in the future.
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July 2023 by Cosetta Boyle
We were so blessed to find this company! After our original movers fell through and left us without a way to get our belongings to our new residence, Kirby's Moving Company went above and beyond. We called and explained our unusual situation, and in less than an hour there was a full crew, (who actually came back to work on a Saturday evening after they had already gone home for the day) just to help us move. We are appreciative beyond words for their kindness and excellent, professional service. We will use this moving company for every move in the future.
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July 2023 by Scott Stephenson
Outstanding service. 4 young men showed up ready to work. Everyone was respectful of our belongings. Very fast movers. Will use them again!
