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January 2024 by Chris Hinckley
Outstanding service this time I was in the store. Tom was very helpful and attentive to what I was looking for and knew exactly what I needed. I'm very happy with my purchase and Tom is a great man to deal with. If I could give him 10 stars , I would!
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January 2024 by Blake H.
Great job no selling me range cb radio and a great clean install ! In my w900 thank you
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December 2023 by Dave Larson
Went in for a Midland programming cable and guy with the beard acted like I was bothering him. Told him it was for a Midland and he pulled out a USB cable and threw it on the counter. I told him it was the wrong one and he put it back in the draw. I was smiling and upbeat and he was a colossal prick. Only cares about selling high ticket items. Go to the CB department at the 80 truck stop across the street and don't waste your money here.
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October 2023 by Patrick R.
Bought a striker sr655.. biggest piece of junk I ever bought peaked tuned and aligned 468 dollars radio is a boat anchor it's trash it's junk and they won't stand behind the radio I bought a new truck did not put the radio in truck for four and a half months sit on my shelf when I did put the radio in I had severe problems but of course I am now out of the warranty so they told me to suck it up and live with it I will never buy anything from Walcott radio again tried talking to owner but only received manager... Told me it was my problem not theirs the radio is junk trash boat anchor never have a good thing to say about their service.. so if you want to buy a radio go to Bass pro shop if you want to buy a boat anchor go to Walcott radio.. if you think they want to keep their reputation they should fix this radio and not at my cost or charge cheap junk boat anchor I have to put one star down for my review to go through but trust me it's painful to do so he
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October 2023 by Robert Rowley
Most professional CB shop I have ever seen. Facility is top notch and clean. Employees are professional, knowledgeable and informative. They exemplify customer service. I will be using this shop, and only the shop for my future radio needs.
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October 2023 by clay m. walls
Spoke with Tom. He was very helpful. I ordered the radio that we had talked about. He was very knowledgeable and did a wonderful job. Good deal also.
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October 2023 by Mark Savoie
I was having an issue with the Anytone XT-6666 Radio I just purchased. The sales person recommended, per my request, for a decent radio to get started with. Then I had an issue with a setting that the Owner’s Manual did not address. So I phoned Walcott Radio. I was fortunate to get the same person who initially took my order when I asked for a recommendation for a good radio. I have to say this, Tom was very helpful both times. The Sale and the Technical issue.Tom showed a great attitude. He took the time to listen and both times. You have been there before, calling Tech Support and it is as if the Tech only wants to end the call as fast as possible. Tom took the time to listen and I am thankful he picked up the phone. I have never dealt with anyone but Tom. I am sure Walcott Radio takes pride in their service, so I would assume, the entire staff takes pride in working for Walcott Radio. I would highly recommend Walcott Radio when you are looking for the electronics they sale. Tom, thank you for fixing my issue but most of all, THANK YOU for the Excellent service you provided both times. A+ in my book. Thanks again,Mark
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October 2023 by Bob M
Purchased 2 Anytone Ares II radios.Both radios peaked tuned expanded. Excellent receive and 5-9s on 10 Meters. Friendly customer service and fast 3 day delivery.
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October 2023 by Joe Helbok
I have previously bought a Galaxy 66 V3 from Tom at Walcott radio and I just now ordered a ranger RCI X9 from Tom as well Walcott radio has very quick shipping and great packaging to make sure no damage occurs during shipping.I never had any problems out of my Galaxy 66 V3. I have and will continue to highly recommend them for any CB needs
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October 2023 by Teamsters 855
Great customer service. Spoke to Tom and told him what I needed. The man was able to answer all my questions, and I bought a RCI 2970N4. Can't wait to get it. Great day EH, from Canada.
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October 2023 by Charles Fredric
Tom is the best! I needed cb power wires spliced and crimped together. Not only did he professionally splice and shrink wrap the wires that I brought into the warm shop(didn't have to climb into the truck at all), but he complained about having to do it the whole time!! I even tried to pay Tom for the five minutes of "work" that was done but he would not have it and did not charge me a extra penny for the work that's was done. Lol. I guess it also helps that I dropped $400.00 at the same time for a new radio and accessories.You the best Tom! Will be back, always great customer service with a smile or something close to a smile. Maybe a grunt. Thanks again Tom and please next time wash your hand when done.????. You guys are the best!!
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September 2023 by Alf S.
When mounting projects or radios I had always used the Radio Shack bracket kit. I had enough in my parts been to last me up until now. Looking for a replacement I found Walcott radio. From the pictures it looked like the same Radio Shack bracket kit, BUT WOW. It had the same set of universal brackets but it also include both machine and wood screws to use in mounting them. I know it's a minor product and only us tinkerers would get it, but well done Walcott. Not to mention the easy to use web page, reasonable shipping and quick turnaround. Bookmarked at the top of my "radio" folder.
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September 2023 by Randy Cooper
Outstanding! Was referred by another driver from my company. Called Tom this past Thursday Aug 31st to order. Had it at my doorstep this morning, Sept 2nd! Super fast! Already got it installed in the truck and radio checked on 19, loud and proud. Can't wait to get out on the road and see what she can do! Will definitely use Walcott again in the future! Thanks Tom!
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August 2023 by Philip Dunson
Thank you Tom for helping me with my purchase of the Strykersr955hp have had excellent radio reportsPhilipNashville,TN
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August 2023 by Adam Andres Soto
Exceptional service fast delivery customer service A+++ Tom is very knowledgeable and helpful couldn’t shop anywhere else for my CB needs …