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January 2024 by Judah Seruya
Very friendly and knowledgeable staff. Answered my questions and concerns without running unnecessary tests.
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November 2023 by Michele Goodin
TheVetinarian & staff were very informative to my daughter & her new puppy. Vet inform ,this breed will be challenging to train, but w alot patience & advise... how to get started w different techniques .vet took her time & didn't rush answering the many frustrating puppy questions.
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September 2023 by Hannah Murphy
Have been coming here for nearly 10 years for all my animal's health needs. Love the friendly staff and knowledgable vet. Grooming is also fantastic here.
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August 2023 by Anonymous
I was a client of Town and Country.I had a 16 yr old Lhasa who was in declining health. Over the weekend, he went downhill rapidly. He stopped eating and drinking.Monday morning I called Town and Country and explained that I needed to bring him in for end of life care. The person who I spoke with told me very coldly that the next available appointment is Thursday at 3 pm. I explained that he wasn’t eating or drinking and was in a great deal of pain and he needed end of life care. Again, she very coldly repeated “OUR NEXT AVAILABLE APPOINTMENT IS THURSDAY AT 3 PM.” There was no compassion or empathy at all. I asked one more time if there could be any accommodation. Again it was “OUR NEXT AVAILABLE………”I called a vet in Kalona and explained my situation and the response I got from Town and Country. They immediately said “Bring him in. We will take care of him.” They are my new vet.
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June 2023 by Cheryl Duhamel
Always a great experience. Animals love them all. Great customer service.
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May 2023 by Bobbie Wagenknecht
I like Dr. Miller and her staff. She took the time to sit and different options for Bambi and we discussed quality of life.Impressed with her bedside manners
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April 2023 by Debra Engeman
It was very good. We always feel the dogs are getting the best care. And the staff is the best.
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January 2023 by Ty Travis
Friendly, courteous, communicative and understanding. I’ve always felt welcome and the entire staff cares so much for the pets/animals and the owners!
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October 2022 by Beth Ann Eveland
We were visiting from out of town when our dog had a medical emergency. The staff at Town and Country clinic got us right in, cared for the problem, and helped provide follow-up medication when I called back the next day. They went out of their way to help us and have very reasonable/low rates. The staff is caring and friendly, and their business is clean, organized, and well-run. I highly recommend this establishment!
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September 2022 by Rochelle Tayor
Dr Miller and her staff went above and beyond! Absolutely amazing service! Highly recommend!
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September 2022 by Yayne Pp
Worst possible place would not recommend to anyone my dog was hit by a car not even a 2 blocks away from them and they sent us all the way to cedar rapids because we were not a client.
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August 2022 by Rochelle l-/
Customer service is amazing and love taking my animals here. They seem to enjoy it as well despite being at the vet.
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August 2022 by Tammy Smith
All of the staff are very warm and friendly. Dr. Miller is very knowledgeable and provides great care.
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August 2022 by Danielle P.
Wonderful staff. They were so caring and supportive when our dog (who was not yet a patient of theirs) passed away. They took such good care of us and him. We are so thankful for the care they show.
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August 2022 by Mo Won
Extremely caring, very knowledgeable, & easy to communicate and coordinate animal care.
