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April 2024 by Sebina Kunz
Great place and great people !!!Super clean and organized. Everyone was so helpful
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April 2024 by Kimberly Hope
Absolutely love my new sectional and recliner! The delivery guys were fast, and so kind! They even helped move my old furniture to the garage. Sebina is amazing and and absolute doll!!! Makes the ordering process very easy!!
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March 2024 by Shane Griffith
They are the best people to work with it. Wouldn’t go anywhere else .
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March 2024 by Mrs. Stalling
They charged my card twice without my permission. When I first rented from them I opted out of auto pay. I tried to call they said a manager would call me back but never did. I also got the wrong furniture but they said that's what was on the ticket but it's still was not what I chosed. They never tried to make it right. I would not recommend this store ?
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March 2024 by Kirby Mann
Highly recommend rent a center over them or any lease company than them. Very problematic people.
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February 2024 by Ashley Listo
Horrible customer service and rude management if I could give them zero I would but from my experience I will never recommend them to anyone!!
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January 2024 by Jerry Ewing
Poor customer service I eventually went to the competition I was constantly told different prices, charges that were made never refunded, and an unprofessional rude assistant manager wouldn’t recommend going to them. it got to the point where I didn’t want furniture anymore. I just sent it back. I didn’t care how much money I spent on it. If zero stars were possible, I would give them zero stars.
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December 2023 by Royalty Acee
I have a mattress and table through these guys, awesome team to work with. I've never had a single issue with them so I'm unsure what all the hate is. If I ever have questions they know the answers. My favorite rent to own place around, highly recommend checking them out!!!!!
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December 2023 by Derrick imparto
I’ve bought a sectional, fridge, a tv and a ps5 from this place. Sabina and the team are great to work with. I don’t understand all of the bad reviews tbh, if you pay your bill on time, you have no issues. Auto pay is great because they take your payment right out for you no issues, or stress involved. I work with Sabina and Chuck, and both are great at customer service related questions and concerns, including your bill. Easy place to deal with. Anytime I’m ready to upgrade to something new this is the go to place for me!
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December 2023 by Ramell Robinson
They pretty gud with working with you on late payments but damn is Chuck persistent lol good ppl tho
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December 2023 by Juneal Stuva
This place charged my boyfriends card with out permission for over thousands of dollars without permission and when you try to talk to them it’s a different story it’s called unauthorized payment they refuse to deal with it and give excuses the payment sheet we recieved and the payments from his and my sons don’t add up. They say was never a double payment but yet they were not authorized to use his card. So what they did was the one time payment my boyfriend helped with they asked should we keep card on file we said NO and they did anyway.the manger screamed at me and her name is the one on taking and taking the payment off his card. He deserves to have his money back it was unacceptable for them to take his card for something that was I my name and we were making payments. What a joke they are rude
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September 2023 by Misty Channel
NEVER trust these thieves!!! They steal your money and then threaten you that they are going to take action against you because you "didn't pay". Seriously people...STAY AWAY FROM THESE CROOKS!!!!!!
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September 2023 by Kimberly Stout
This place charges other people's credit/ bank cards without approval. When I got merchandise from their store they wanted me to keep my name on my daughters account out but promised not to mess with her account. So low and behold they took 176.00 out 145.00 out of my daughters account for my merchandise. Illegally they did this. You try to call the and they won't answer you can let it ring a 100 times I did .They no they lying and won't own up to their mistakes.
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September 2023 by chimere tillman
Horrible people to communicate with. I would not recommend nothing from there. Store manager does not know how to call back.
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July 2023 by Daniel Snyder
BUY SOMEWHERE ELSEBUY SOMEWHERE ELSEBUY SOMEWHERE ELSEBUY SOMEWHERE ELSEBUY SOMEWHERE ELSEBUY SOMEWHERE ELSEWont service what they sell if its not under contract/loan.Terrible customer service."Call peoples appliance, or appliance plus they may be able to help you"The worst thing to happen to this location, is the manager Nick leaving. Wont be back.UPDATE: Got a real service technician to look at my Maytag washer that was bought from Arona, logic board is bad.So, 500$ fix for a 600$ washer? AND Arona doesnt stand behind what they sell?BUY SOMEWHERE ELSESAVE YOURSELF THE HEADACHEBUY SOMEWHERE ELSESAVE YOURSELF THE HEADACHEBUY SOMEWHERE ELSESAVE YOURSELF THE HEADACHEBUY SOMEWHERE ELSESAVE YOURSELF THE HEADACHE
