-
February 2024 by Rae
Helpful staff. If you are in need of a tool to complete a task, this business does have loaner tools for customers. That's a helpful service. Would recommend taking your business to them.
-
February 2024 by David Warner
Ordered a brake caliper online from them. It was supposed to come with new hardware. When I picked it up in Waterloo no hardware. 6 months later it was shot. Went to Arnold's for a new one, much better quality there.
-
January 2024 by Danny Jay
It's an Advance Auto store. Exactly what you expect
-
November 2023 by tiffany peterson
My car was leaking oil, and one of your kind car guys helped me check my oil, get the correct oil, and refill my oil. Thank you so much!
-
September 2023 by XxCorey117xX
Younger guy working there (the 2017 KIA driver) is great. Really went out of his way to make sure my car issue was solved.
-
August 2023 by Cory Fox
Staff was very helpful and knowledgeable.
-
August 2023 by Steve Robb
Person behind the counter was very helpful.
-
July 2023 by Melissa S
Sold me the wrong part that was 3x the price and had to go back and exchange it. I took the part I need with so it was definitely an error on them.
-
June 2023 by Bradley Smith
Always helpful and kind staff. A rare occurrence in auto stores
-
June 2023 by Geoff M.
5 people are staffed here but no one works here. Was seen by 3 of the 5 waiting at check out. Not even a hello. They were too busy re stocking stuff. Lost my sale. Went to competitor who's got staff working registers.
-
April 2023 by Gina Schilling
I went here today to buy an oil filter for my car. I went up to the front desk to ask which one I need to buy specifically. Firstly, she was on the phone with her boyfriend talking about food. She got off and found the one I was looking for on her computer. She pointed to her screen and said that one and just started at me. Usually they go and get it for me. So I took the hint and went to get it myself. My friend stayed at the counter and later that day my friend told me that the worker said to her, “I’m letting her get it by herself so maybe she can learn something.” I finally found it, came back to buy it and she says, “I strongly encourage you to watch the person who does your oil so you can do it yourself next time.” ..I never once told her that I don’t do it myself.This just goes to show that people working in car shop’s really do judge you based on your looks and gender. Rude
-
January 2023 by Vanessa Nelson
Looked all over town for a battery for an ignition fob and finally found it here. Will be my first stop next time!
-
December 2022 by James Slagle
Nate at the Waterloo store is the best parts guy I’ve ever interacted with. Top-tier service, incredibly knowledgeable, and willing to go above and beyond to help customers. Highly recommend him!
-
December 2022 by Allison Welsh
They had what I needed and the prices were good
-
November 2022 by Rob Shaffer
Very knowledgeable young men working at this store, courteous and patient guys there. Keep up the good work guys!! ??? I'll definitely be to you're store in the future. Thanks for the conversation and the experience there. ?????
