AutoZone Auto Parts on Logan Avenue in Waterloo, IA, is known for its excellent customer service and knowledgeable staff. Many customers appreciate the helpfulness of employees like Rick and Braxton, who are willing to assist with installations and provide accurate information about products. The store is praised for its quick service, with customers reporting that they were in and out in under 15 minutes for tasks like wiper blade installations. While some customers have experienced busy times leading to difficulty in finding specific items, the overall atmosphere is friendly and welcoming. The store is clean and accessible, making it a convenient choice for auto parts and accessories. Many customers express their intent to return and recommend AutoZone to friends and family for their auto needs.
Braxton was extremely helpful.he went over and beyond to help me.
November 2023
This review is for the 1430 Logan Ave, Waterloo store just off 63 going North out of Waterloo. AWESOME customer service... found the PERFECT pair of wipers for $40... they installed them & I was in & out in less then 15 minutes! They are NOW my car parts store!
November 2023
They have been very helpful, I have made a few purchases in the last few months and they have made it as easy and convenient as possible. Brian assisted me today, as he has in the past and I appreciate him for the help he has provided when available.