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February 2024 by Joe Caprarulo
When I’m in the area I always stop here,the folks are socialible,I always get a parking spot.
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February 2024 by Steven Bloss
Can’t say much about atmosphere due to my arrival time of 5:30 Sunday morning, except they have remodeled a bit since I last visited. Can’t really say much about anything except the new pizza chef…little backstory here-over the course of the last couple years i’ve noticed a serious decline in the Caseys company as a whole. It came to the point of no longer visiting the stores because every time there was a problem-We all know Road Ranger used to be pretty nice, but now they’re on a pogo stick to dying, Flying J, meh, then came Loves with their over priced Loves garbage, which leaves the awesomeness of KT with no parking or Caseys to choose from… Welcome to the Waterloo area!So today, i decided to give Caseys a try to see if this location could redeem the whole company for its Caseysness… pizza is the most popular, and by far the most economical of all the food in the area, so ya gotta do it right, right?Success!Dante the newest pizza chef has a serious passion for his work. He told me that when he sees something new that someone orders, he makes one for himself before he goes home to try… i feel this!!! I would do the exact same thing! heck, i’ve driven trucks all my life, and what do i do on time off? go see places i thought would be interesting no matter how far away they were from home.For Caseys - good hire hereFor Dante - you better post your schedule on the door so people know when to expect greatness… and keep making that crust like you do, because when i opened the box it jumped up and screamed “SHUT UP AND EAT ME!!!”Well Done, Bravo!
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February 2024 by David
It's been a week since our last snow storm and the parking lot for trucks still hasn't been plowed. Fuel Islands covered in snow and no awnsers to why a billon dollar company cant afford a quality snow removal service!
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January 2024 by Darla Bennett
Young girl behind counter was on her phone. Absolutely no acknowledgement that I even was in the store. When I went to purchase my fountain soda she kept talking on her phone. Woman's bathroom was out of toilet paper in both stalls. Thank goodness for hand towels. Beverage counter had dried spilled tea/ coffee on it. The garbage cans by the pumps was overflowiing. I will never stop here again in my travels.
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December 2023 by Ralph
Horrible service. Ashley (2nd shift clerk) has no clue how to use rewards program. Rude and dirty. The worst Casey's location I've been
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December 2023 by Olivia Gross
The woman who made my pizza, breadsticks, and potato cheese bites today around 5:20pm, SO GOOD everything was made to perfection
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December 2023 by Justin Ryan
Poorly trained. Got diesel and reefer fuel. Cashier did not know how to do it. She was finally told that she has to do it separately. The other caseys I go to does it on the same ticket. When she was setting up my reefer fuel ticket, I asked her "this is set up as reefer, not truck fuel right"? She assured me it was. When I got my ticket, where there is supposed to be a Y for Yes next to the reefer line, it said N for No. Please train them how to do reefer fuel and how to put it on the same ticket.
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October 2023 by Samuel S
Nice clean store. Shawn is a nice man working
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October 2023 by Nichelle Sprenger
Great place to stop when we're in Cedar Falls, they have good food, clean bathrooms and learned today they do have a few showers if you need one.The food is pretty good for a gas station. Parking they have some on concrete but mostly in a dirt lot, which doesn't have huge holes so that's a plus!!Only downside is all the trash by the grass area. Which isn't Casey's fault at all its people's laziness. We understand that sometimes pallets are rejected but to throw them on the ground at a location that had nothing to do with it is absolutely ridiculous ?
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May 2023 by christopher .breitbach
Was not open at 6:15am pumps off could not get fuel.
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April 2023 by Ed
Very dirty place, also they don’t have good diesel, terrible ????
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March 2023 by christian mitchell
This place is a dump, diesel pumps are slow as hell and no food
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February 2023 by Sky Baldwin
This Caseys is the only in black hawk County that offers diesel fuel alongside its regular services. Bakery items are made fresh daily. The best part is the made from scratch pizzas as well as the amazing customer service. ? This has been one of the only places I feel up at when coming to town. Highly recommend to all travelers, roadtrippers, and to everyone!
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February 2023 by Brittani Larrew
Jayme is the best! Whenever she is there she always makes sure hot food is ready, the store is clean and she has such a positive, vibrant, personality with great customer service skills. I come back to this Casey's and drive the extra mile because of the customer service, cleanliness, and fresh food.
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February 2023 by Vincent Moore
New employee was making a surpreme pizza,I asked him to put black olives on before he added the cheese, then he told me to fill out a application and make it myself very rude. Casey's stores are not like they were in the past, very rude employee with attitude
