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February 2024 by Wayne Borgen
Noteworthy details: Awesome continental breakfast
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February 2024 by Amber
The front desk ladies were wonderful. Super nice and quick to get me a room to rest in. Both ladies I spoke with were very personable and friendly. However the manager (male) ( not sure if he was the manager) but he seemed to be bossy and kind of rude to the lady working when i got there around 3 pm . Could have done without his rudeness to the woman employee. He also didnt seem to want to do amything but wanted to criticize the other employees for doing their job. Overall tho it was a very pleasant experience and i will definitely stay here again. Special thanks to Dulce for helping me with my lost keys.!!!!!Noteworthy details: The front desk ladies were awesome and very helpful!!!
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February 2024 by Kyeler Werkmeister
The rooms are pretty nice and they have some cool showers. The pool is the best part.
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January 2024 by LB1989
The staff were friendly, and it was well maintained. The rooms were very clean and a good price. The pool area was also well kept. Good continental breakfast.
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October 2023 by Tyler Tyler
FYI they will try to tell you that you cannot cancel. The staff was nice but could not fix many problems. The ac unit didn't work in my second room, and had to be disassembled. The first room I started in smelled like raw sewage, I did not stay in that room. I am not sure why most of the hotels around here are garbage, yet they do not care how poorly this reflects on Waterloo as a city. I hope I never have to return here, I will never attempt to return here.Rooms: Felt oddly damp, like they never got fully dried.Walkability: No sidewalks, good luck getting anywhere.Noteworthy details: AC didn't work, the floors were wet, and my first room smelled like raw sewage.
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August 2023 by Jane Prow
Great staff and service . Clean rooms .The place needs some updating .Needs new carpeting etc. our shower didn’t drain well .Walkability: No sidewalks and crosswalks. Not safe to walk to nearby restaurants.
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August 2023 by Katelyn Hearn
I had to stay here overnight for a work trip. Staff was very friendly and accommodating when I requested a room change. Nothing was wrong with my first room at first glance, but I was placed on the 1st floor and I couldn't get the window to lock and that made me a bit nervous since I was staying alone. The locking issue could have been user error but regardless the woman working at the Front Desk was nice and switched me to a 2nd floor room without issue. The hotel itself seems a bit dated and had a musty smell in the hallways and rooms. I'm pretty sure there was mold on the lampshade in my room but I had already asked to move rooms once and didn't want to be that guest. Breakfast was ok and what I was expecting from a Hotel. I probably wouldn't stay here again though.
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August 2023 by Gypsymommabear
Had to leave in the middle of the night, found bed bugs!!! Booked this room because it was one of the more decent looking hotel in this area, but the neighborhood is very rough, and I woke up in the middle of the night to a bed bug on the pillow, and noticed one on the other bed. Just loaded up everything and left at 4am. They did give me a different room but there’s no way I could stay after that.
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August 2023 by Christopher Ferguson
Location is immediately next to what seemed to be a 24 hour car wash. Was woken up once due to a car going through the automatic wash at about 1am, with a voice saying "PULL FORWARD" pretty loudly. Other than that however, the stay was great. Room was clean, staff was friendly, the breakfast was nice. I would stay here again, but probably try and get a room on the side not facing the car wash.
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August 2023 by Emily Davis
Excellent value. Hotel felt very safe and clean. Staff was very friendly. Only complaints were that the room was fairly humid and musty (could probably be fixed with a dehumidifier) and the shower did not drain well. Good and fresh breakfast selection too!
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June 2023 by Gloria Levand
Very nice place. Beds were so comfortable and the room was very clean . Breakfast was delicious with sausage, eggs, biscuits and gravy . Plenty other breakfast items to eat.
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June 2023 by Amanda Parkus
The staff was all very polite and friendly. The rooms were really clean and we felt comfortable staying the 3 nights. I do think the room we had needs some cosmetic updates like the dresser had been burned at the bottom and their was water damage on the ceilings. The bottom of the closet door was also waterlogged. Aside from those small little details I think this was a great choice for the price! The pool looked clean and the breakfast was decent. We would definitely stay here again next time we are in Iowa!
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May 2023 by Isabelle Morden
Myself, my partner, and my grandparents made the last minute decision to stay here overnight during a road trip. It was a great stay with wonderful breakfast, clean rooms, and prompt service as needed. Tamara and Brandi were so helpful for the 14 hours we were in town. Would definitely stay here again for the price and quality! Awesome staff!
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May 2023 by cheryl bass
What a pleasant surprise this stop was!! Wonderfully warm and friendly staff. Clean rooms with awesome beds, linens, pillows. Awesome breakfast! We had the best rest ever! Worth every penny..And more! Thank you!
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February 2023 by Luke Stoner
The hotel is a bit dated but is kept clean. The staff was very friendly. The rooms were clean. And properly stocked. There was no consideration of anything gluten-free. They did have some GF oatmeal bars and instant oats. But anything GF was not intentional.
