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February 2024 by Derek Erpelding
Didn’t have the one cookie I wanted that was supposed to be sold there that week
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February 2024 by Maddisen Storm
I’ve visited other Crumbl cookie stores before and love the cookies, but when I tell you the workers at this location are the absolute sweetest, I mean it. The night shift crew at this location was so helpful and kind. They helped us fix an issue in our app w/ our rewards redemption. Seriously went above and beyond!!! Will be visiting again!
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February 2024 by Craig Gorman
Very good clean bakery. Highly
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February 2024 by Pansy Epps
The Chocolate Mellow cookie is stupid delicious!! Service was fast and friendly. I'm not a big snacker but that cookie right there could get me in trouble...will visit
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January 2024 by Stephanie Whiteman
We have gotten the wrong cookies everytime we had it delivered which is weird. It's not the delivery persons error.
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December 2023 by John Kahrs
Holy smokes, have you tried Crumbl Cookie in Waterloo, IA??? You haven't? Let me tell you that you are missing something amazing!!!! These cookies are amazing!!! Did you know they also have ice cream? Yes, they have amazing ice cream. Tonight we went all in, 6-pack of cookies, cookie cutter and Snickerdoodle Ice Cream. The ice cream was so good we ate it before we left the parking lot. Yes, the cookies are also as good as they look. Give Crumbl Cookie a try, you won't regret it!
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November 2023 by Lauren C.
Pretty decent cookies, service is fine, clean establishment. Cookies are large and generally served under baked.
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November 2023 by Avery K.
Cookies are exactly what you expect from Crumbl. Friendly staff, clean store, quick service. They have run out of toppings on cookies before
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October 2023 by Terri Strein
The cookies are great but this store is poorly managed. More times than not when I stop they are out of the cookie I wanted or there are signs on the door for various reasons. Last night was one stating they were not taking orders for an hour. So here's a store with the doors open but you couldn't buy anything, come back in an hour. Not happening!
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August 2023 by Brett Matlick
Not as good as I'd hoped. But not bad. Out of several choices. Maybe those were the 5 star cookies
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August 2023 by keith butvilas
Terrible service. All the staff are apathetic to their customers. Stood there waiting while 5 staff talked and looked at me but just kept on talking. Don't waste your time trying to stop by to get a few on your way home unless you're not in a hurry and have lots of time.
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August 2023 by Crystal Gray
Always love Crumbl.
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July 2023 by Wendi Burns
Dry cookies, little flavor.
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July 2023 by Wendi Gillan
Dry cookies, little flavor.
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July 2023 by Cheryl Bogardus
They are delicious. I got a red velvet for my birthday. Took me 4 days to eat it. It has a nice thick and rich frosting. You have to try one. Soo worth the trip.
