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December 2022 by Brian Jansen
Been banking with DECU for nearly 15 years, will never go anywhere else. If you're a Deere employee or a relative of a *living* one, no reason to be banking anywhere other than DECU. Looking at the negative reviews, it's obvious they don't understand how a credit union or deposits work, don't let those reviews deter you.
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May 2020 by Google user
Everyone has been great with helping myself and my family with all of our financial needs!
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January 2020 by chris wilson
The customer service is the worst. I called to ask about my account and the customer service agent hung up on me after they ask you 20 ways of verifying your account.
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July 2019 by Sarah Draper
Inquired about opening an account as my grandfather retired from John Deere after 36 years of employment with them and sadly he passed away over 2 years ago and since they can’t talk to him I can’t open an account. That’s ridiculous. There should be employment records to prove he was a long time employee and they can open the account for me. If I could I would call my grandfather and ask him to hep but I can’t as he was cremated and living on a shelf in my grandmother living room now. Just horrible service I received as I was inquiring about it. DON’T EVER open an account with Deere Employee Credit Union.
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June 2019 by Sarah Mueller
Inquired about opening an account as my grandfather retired from John Deere after 36 years of employment with them and sadly he passed away over 2 years ago and since they can't talk to him I can't open an account. That's ridiculous. There should be employment records to prove he was a long time employee and they can open the account for me. If I could I would call my grandfather and ask him to hep but I can't as he was cremated and living on a shelf in my grandmother living room now. Just horrible service I received as I was inquiring about it. DON'T EVER open an account with Deere Employee Credit Union.
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March 2019 by HAMZA AHMED
Customer service is very bad. They don't want to do anything to support customers. I have made a cash deposit in the ATM and I wanted to use my money. but not all the money that I have deposited was available for use. I called the customer service, they told me I have to wait four days to be able to use my full deposited money. I remind them that is was a cash deposit but they said in a very roud way it's the roll and I have to wait four days before I can use my money.
