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October 2023 by Tenderkins
Thanks to Tyler for helping my wife and I this morning. We were away from our home branch, and needed a large money order, and Tyler was there with a kind word, and a ton of professionalism. Thanks Tyler
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July 2023 by James B.
This is a credit union that you really need to establish a relationship and find a banker that knows how to make things work. For a whole month I was misled on an inquiry I had made. First on the phone then in person at a branch office. I when to another branch and asked the very same question. Met Tyler at the Schukei branch in Waterloo. 5 minutes later problem solved. This is a great credit union, the staff is friendly and cordial, I would recommend it. If you can't help a member ask someone who can.
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December 2022 by Anita Kowalsky
Very respectful
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December 2022 by Hilary Kobaia
This morning after 4 I went to use the ATM on the wall of the Dupaco Waterloo branch at Schukei Road across from San Marnan drive. The thing is I deposit 90 dollars 4 20 dollar bills and 1 10 dollar bill and after few seconds the machine says that it was returning my money and the machine only spewed out 60 dollars 3 20 dollar bills and did not return 30 dollars. The atm machine stole my money and I am more than willing to take the lie detector test to proof that I am not lying about my experience this morning. Please respond as soon as possible
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June 2021 by kirk bergmann
Dupaco has been a great banking experience for me. Very friendly, helpful, and really like the video drive thru as well as the lobby. It's fast and never have to wait to do my business.
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June 2021 by Yorlis Caballeros
(Translated by Google) Latinos do not do business with dupaco they always want to overcharge on your cards. I have 2 experience telling me 2 months together and then I call to make a payment and they charged me for 2 months having to pay with a prepayment for being dishonest.(Original)Latinos no hagan negocio con dupaco siempre quieren cobrar de más en tu targetas tengo 2 experiencia contándome 2 meses juntos y luego llamo para hacer un pago y me cobraron 2 meses teniendo que ir a pagar con una prepago por ser desonesto..
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September 2019 by Crystal wade
JAKE BEMIS WENT OVER AND BEYOND TO GET MY CAR LOANS APPROVED AND MY CREDIT CARD. HE HAS BEEN PATIENT AND EXPLAINED HOME LOANS AND TRYING TO GET THEM TO ME AND ANSWERED ALL EMAILS PROMPTLY. AFTER 8 YEARS AT WELLS FARGO AND A YEAR AT VERIDIAN AND NOT EVEN BEING ABLE TO GET A PREPAID CREDIT CARD OR A LOAN . IT WAS AMAZING TO WALK IN AND GET SUCH AWESOME CUSTOMER SERVICE .
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November 2018 by All American motocrosser
This credit union is a joke! Yes I'm posting a negative review because I wasn't granted a loan.
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December 2017 by vet motocrosser
This credit union is a joke! Yes I'm posting a negative review because I wasn't granted a loan. Reason for this post is they don't even try to make something work or give you a call to see if a co signer would be helpful! Unlike other credit unions in the area they to to accommodate the issue. I thought I would be curious and give this a shot. Bad choice on my part!
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April 2017 by Teresa Schoonover
I have been with them for around 20 years. I have never had any problems with them and I really feel welcomed. They have went above and beyond for me a few times when I needed them. Won't go any where else.
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August 2016 by myst1757 Borseth
Don't ever bank with them..not friendly, rude, and hold checks to long...
