Electronics repair near Waterloo, IA

“We have used them multiple times for issues on our variety of laptops & desktops in our household & business. We refer extended family & friends to use them as well. The staff is very knowledgeable and even provide professional advice to maintain/update your software and hardware plus provide a virus protection software at a very reasonable cost. They keep up with current market technology. An example our new laptop with touchscreen was a simple fix for them. Our touchscreen sensor broke making it nearly impossible to work on the laptop without it selecting programs, opening/shutting programs, or jumping the cursor around to other areas on the screen. Not only did they easily diagnose the issue we were having with the touch screen, the staff gave us two options, we could replace the screen or disable the touchscreen. They could have easily sold us the most expensive option and we would have been none the wiser. The staff explained both options giving us true freedom to decide what was best for our business needs. We selected to just disable it not because of the cost but the time frame we needed it fixed. He even took the extra time to teach me how to disable it myself for later reference. This company’s staff have always been of great character when interacting with us. We will continue to use them for any future computer needs. The staff can also help you with understanding technology, equipment, and recommendations not just on computers but other devices/equipment to keep up to date with you or a company need. Highly recommend them!Due to Covid, they are by appointment now but still work making an appointment too work with them.”

“Set an appointment, showed up a few minutes early. Agent helped me promptly. Extremely skillful. Fixed my issue on the spot. This'll be where I go every time from now on. There's even a Chinese take-out place next door to get dinner on the way home!”

“Stopped in with my daughter’s IPhone 15 not responding to touch screen. They were familiar with this issue and fixed it within half an hour. Great customer service!”