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June 2023 by Mario Rodriquez
So Gabriela took care of business. My company uses Estes all the time but she went above and beyond. This young lady needs to be recognized and commended. You rock Gabriela!
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March 2023 by John Lee
Everyone was very helpful
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July 2022 by Kristy Ward
Awful. Was originally told my item would be delivered Thursday. Then online it shows that it would be delivered on Saturday. Got a email saying that it would be delivered on Sunday (Fathers Day) then it changed to Monday.. I called them to see if they had a time and they told me that it now will not be here until Tuesday or Wednesday. WHAT KIND OF SERVICE IS THIS?! I’ll NEVER have anything done through this company again.
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February 2022 by Rachel Faust
We had a delivery at RainSoft of NE Iowa and our forklift was not working. Ben was great and took care of everything! Thanks Ben.
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December 2021 by April Peterson
Great place to clean for
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September 2021 by Alan Paul
I ordered a one box of stone siding from Home Depot on April 13. It was suppose to arrive April 15. As of April 30 I still have not received the item. I have made several phone calls to customer service and they tell me it will arrive tomorrow, tomorrow comes and the item does not arrive.
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May 2021 by APM
I ordered a one box of stone siding from Home Depot on April 13. It was suppose to arrive April 15. As of April 30 I still have not received the item. I have made several phone calls to customer service and they tell me it will arrive tomorrow, tomorrow comes and the item does not arrive.
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May 2021 by Travis Graves
I ordered an item that was suppose to arrive April 13. Over two weeks later it still as not arrived. I try to contact customer service and they tell its going to arrive tomorrow or in a couple days and it never arrives.
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March 2021 by Dan Elliott
I scheduled delivery with Estes to deliver my grill and accessories. They said they would call me 30 minutes in advance to meet me so we could place the delivery out of the weather. I never received a call, and instead found this heap in my driveway when I ran by the house after my neighbor let me know I had a delivery.I just got off the phone with Estes. They initially said my delivery was fine and that they had pictures. When I said I would like to compare them with my photographs, they refused to talk to me any further and said I would just need to call the shipper. Also, the delivery receipt was signed (scribbled) as if the order was accepted. That is not my signature or anyone else accepting on my behalf. I would not have accepted this shipment in this condition. Looked like it was delivered with a dump truck. Plus, I am still missing part of the delivery which they deny. Shoddy, unprofessional and frankly, untruthful!
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October 2020 by Jeffrey Seidel
i always enjoy my pickup and deliveries and lhs that i do with estes waterloo i am a rather demanding customer and i cant deal wtih shoddy truckers who dont do work timely and properly damage free.. estes does work perfectly in my book .. i am very strong to use only estes on all my freight nationally.
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March 2020 by Stacey Hart
I deal with many delivery agencies on a daily basis and Estes Express is one of the best. They are so helpful and accommodating. Brian and his crew are amazing! Thank you for always being willing to go above and beyond! If I could give these guys 10 stars, I would!Stacey
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December 2019 by Ted Ingwersen
Our local Estes Freight terminal provides us excellent customer service above and beyond what I would expect from any carrier. Everyone provides a high level of personal reliability with any need we have, and the services they provide meet our needs and expectations each and every shipment.
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December 2019 by Keith Grottanelli
Rates are great dealing with us this is like putting money in my pocket
