Followed a truck this morning that had not closed it's back door. So I had to swerve to avoid packages falling off the truck. I tried to call, so dispatch could get a hold of the driver, but getting a real human was impossible.
July 2023
Horrible customer support for in person pick up on a missed delivery (and we were home)! Zero flexibility and no ability to solve problems with a positive customer outcome!! Absolutely useless after numerous support calls and showing up in person. Still haven’t received my package, will use UPS next time!!
April 2023
Horrible. This facility needs to be shut down or hire all new employees. Liars liars. I was home when they said there was attempt for delivery. Not true. I believe these individuals are not doing their job or keeping the items for themselves to sale.