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January 2024 by Ol Farmer
Lisa and her ladies always have time to get you in for a cut. Great environment always welcomed into the shop with a smile by the staff.
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January 2024 by Leah Heichel
It took me years to find my stylist, Reyna, who is top-notch, after my previous one had to quit to fight cancer. Sadly, I had to end my relationship with her after the horrible customer service received by other stylists over the phone today. I will shave my head before I step foot back in Hair Biz.***Hair Biz (Owner)24 minutes agoHi Leah,I just tried to call you.I'm confused as to how this got out of hand.Your appointment was 12/5/22 you requested product so we got that for you and called twice.Today it was brought to my attention that they noticed it's been about a month so they decided to call you to let you know you had till the end of the day to pick it up before we put on our retail shelf.From my end what I heard was that a man had called for you and called my Stylist that answered the phone a cuss word.I do not understand how a request for you to pick up product lead up to a 1 star review.When I did try to call you I did leave you a phone number by text if you'd like to call me and figure this out.Sincerely, Lisa King***There’s no confusion that this got out of hand because of your staff. I was contacted last week for the first time regarding the product that was out of stock at the time of my appointment 12/5/2023. I was anxiously awaiting it getting restocked, having no expectation on when it would be, I feel I was more than patient. I have no missed calls nor voicemails from Hair Biz. Being that it was the Holidays when I was contacted (1 time), I had no free time to come get it, and I wasn’t informed it was time sensitive. At no time were any cuss words used, and that man who called is my husband. He called to try to clear things up. A 1-star review for this kind of customer service is very fitting and seemingly pretty reflective.
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January 2024 by Baylee Jacobs
I got my hair done by Lisa and she did an outstanding job. I didn’t even have to show her a picture just told her a few things that I wanted and she made it happen. Definitely planning on coming back
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January 2024 by Michelle Stroh
I have always had nothing but the best professional, friendly service here. They all do a great job. I can communicate what I want done with my hair and they always get it right every time! Plus they are friendly and fun!
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January 2024 by Peyton Bowman
Hated it. Didn’t get the color, haircut I had asked for. Came in and out and my hair looks the same. Asked for highlights and came out with barley visible pieces.
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January 2024 by Deb Baker
I am always happy with my hair when I go to Hair Biz, and the staff is always so much fun!!
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January 2024 by Kayla Dunning
Terrible place. They will ruin your hair, then make you feel bad for being upset about it. No money was ever returned to me, and I’ve spent an excessive amount just trying to get it back to normal (2.5 years later). So no, I will not call and speak with anyone there. Feel free to refund my money, though. Completely unprofessional place, so I don’t expect that to happen.
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January 2024 by Jennifer Francis
Thank you Emily! My hair is beautiful ?! I highly recommend this salon!
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December 2023 by Jaycie Bey
Been to a lot of Cedar Valley salons, and this the best. Reasonably priced without sacrificing quality. Leanne is a pro?! Highly recommend ⭐⭐⭐⭐⭐
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December 2023 by Crystal Van Daalen
I love this place!!! I see Leanne and she is so good! I usually come in just for a haircut, but last month I came in for a color and I love it!! She is really cool about me having a flaky scalp, and she was the one that adviced me to go to the doctor and get a prescription shampoo, and it has helped a lot!! Thank you!!
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December 2023 by Connie Teff
I love my hair cut that Riley gave me.
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December 2023 by Emma Ungs
I’m in love with my new hair.. Lisa did an outstanding job and went over and above of what I asked for. Would recommend going and seeing someone in the salon you won’t be disappointed!!
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December 2023 by Kelsie Koskie
I just got my hair done here and my bangs are blotchy and my hair is uneven
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October 2023 by Tammy Salmons
Too expensive
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October 2023 by Summer G
Had Emily as my stylist, everything went okay except for when I went over to pay, they charged me $60 for a 20 minutes' haircut and a 2 minutes' curling job. And said that was the price for haircut and styling. When I asked if she could give me a little curls because my hair was too flat after the cut she didn't mention this was going to be $30 charge. I was shocked. This is my first review on Google and I will not go back there.------------Edit: My appointment was at 12:45 but didn't get in till about 1 and got out around 1:22. I had a friend there with me that could prove it. So you had me down for 45 minutes but the service was no longer than 25 minutes. Thank you for getting back to me.