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January 2024 by Bill Grothoff
I’m very good selection of inventory
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January 2024 by Tean Cornwell
Got here a half hour before close and staff was very nice making sure I found what I needed before they closed down
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January 2024 by Ninoska Graham
My favorite place to buy tools and home materials
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January 2024 by Gloria Dolan
Pretty much anything I am looking for I can find at The Home Depot. The quality & affordability are there. Great Customer Service!! Convenient locations. Order online & get free delivery on most items, or shop in store.
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January 2024 by Ben Stanford
Awesome customer service in exterior doors and kitchen areas!
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January 2024 by Renee Griep
I was visiting Waterloo, Iowa the other day and stopped into the local Home Depot. Look at this awesome Veteran’s wall they have! What a wonderful way to pay tribute to your employees who serve or have served our country. I wish I saw this in more stores! Kudos to management! Thank you, Veterans!
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January 2024 by James C (JC)
I just don't like the way it's laid out and how so many employees are walking around and see you struggling to find something and do nothing until they hear you cussing to a friend on the phone about how the only reason you're there is because of a Christmas gift card.... Otherwise it would be Menards.
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December 2023 by Christy Hatfield
We found everything we needed. Great workers!
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November 2023 by Amy Russell
Went in to look at appliances. Helpful staff. Good selection. Can finance if you want to.
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November 2023 by CONNIE Swatek
Waterloo Home Depot is awesome! I bought 2 gallons of paint online for pickup and the girl forgot to put one of them in my car. When I got home I called and talked to the manager and told him I'm an amputee and I get out once a week and there was no way I could get back and pick it up. He sent one of his worker's at 8:30pm to deliver my paint. They were both so friendly and accommodating. This is now my go to store! Thanks guys!!
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September 2023 by Corys Painting
Always happy with the help I get from the employees. Every time I have asked someone where to go, they know exactly where to direct me. Quality tools and materials.
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September 2023 by Steve Fox
I was very happy with the people that waited on me they made sure I got to the car okay and got my stuff loaded in the car because I'm disabled
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August 2023 by Shawn Douglas
I stopped in to check out some flooring. I was able to find what I needed. There was an older gentleman that stopped and asked if I needed any help, I told him I was just looking at this time. The man then said "well that's the best part, looking is free!" Made me chuckle and I thanked him for asking if we needed anything. I was very appreciative of his assistance!
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August 2023 by Tara Hull
I’d like to shout out to my Waterloo iowa home depot they are amazing. Keta knows be first name that’s awesome. Yesterday and today store adventures, yesterday was 5 gallons of paint Maria in the paint sept was amazing never worked with her before but she is great. Usually I see Darren or Chad or Ellen, I was alittle irritated with James as I asked him to please put my white paint in my pro perks, which he didn’t. So I spent more time trying to get the correct paint. Larry helped me today with wood cutting. He was great to talk to except just don’t like him saying things about other employees. Then this is not something I really want to share but for the first time I had a bad experience, it was when I checked out. I had two not one two carts full of stuff, the computer check out was erroring so I thought it might be my card as I got a new one so I asked Lynn if I could push my cart out and unload and come back in so I only had one cart to push out, I even said could u come with me she was Very rude snotty The worst part is SHE acted like I was stealing!!!!!!! So I went out to my car got my new card and Amanda helped me with awesome customer service!! Today so it’s VERY rare I get to shop with the man that taught me so much but I did shop with my dad today I’m always telling him how amazing the customer service is here. Dan helped me cut wood today, Maria helped get me more paint, and the new paint guy Maxwell was there doing a great job as well. Check out time me and my dad were checking out and guess what Lynn was right up in my business, I was irritated again with her!! So I said I’m NOT A STEALER and I’m again back today so then she processes to tell me she didn’t imply I was stealing uhmmmmm yes u did! U wouldn’t like that customer service if the tables were switched. So she proceed to try to makeup for what she did yesterday uhmmmmm nope I give two chance too everyone and she’s out of chances I will NOT speak to her again if she’s in the self check I will check out with the wonderful ladies like Chealse or the pink haired sweet lady or the long brunette lady at the customer service desk!!! Thank u to all the other amazing employees who have helped me with my projects ur amazing!!!!! Tara ♥️
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August 2023 by Bri McBride
I use to love shopping here but never again. A Home Depot employee began being really rude to me and confrontational. It was embarrassing and belittling. Sorry Home Depot but you just lost a very valuable customer.
