H&R Block offers expert tax services to help clients with their tax needs and maximize refunds. Customers can choose to visit their local offices, such as in Waterloo, or use the Digital Drop-Off service to work from home. The company prioritizes safety by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Clients appreciate knowledgeable and friendly tax professionals who handle their taxes accurately and efficiently. Many reviewers highlight the exceptional service of specific tax consultants, praising their patience, kindness, and ability to secure the best refunds. Longtime clients have trusted these professionals for years, and even those who have moved out of state still hold their previous tax consultants in high regard. Overall, H&R Block is known for reliable, professional, and safe tax assistance with a focus on customer satisfaction.
The person who normally prepared our taxes at H&R Block left so we had to find a new person. Our new preparer was wonderful! He was thorough and knew what he was doing. He even found something we had missed!
January 2026
Very helpful. Answered every question I had and made it easy to understand. I loved that they found things that I would have missed!
September 2025
It’s time to make an appointment with Enjolique.Reason: She treated us with deep respect.She truly understands our discussions.Her sharpness is impressive.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee