Marcus Crossroads Cinema

Marcus Crossroads Cinema is a huge cinema with comfortable heated reclining seats and an awesome ultrascreen experience, creating an incredible movie-going experience for many. It is noted as the cleanest theater some have been to in a long time, with maintained floors. However, the theater is also described as completely outdated and in dire need of an upgrade compared to others. Issues include seats that did not work, a problematic food ordering area, and plain drink cups instead of themed ones. The limited food offerings sometimes cannot be served as requested. While management may refund parties to avoid confrontation, the cleaning between movies is often poor, leaving seats with popcorn, other food, and spilled pop. Customer service can be inconsistent, with reports of unkind staff and problems with promotional offers like free popcorn not being honored.

• 7.19 miles

  

  Marcus College Square Cinema Movie Theater, Cinema

1. Waterloo, Iowa